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How Model number is populated in servicenow

Hello,I want to understand How Model number is Populated or updated for a product record in cmdb_hardware_product_model table. There is a case where in the product record(cmdb_hardware_product_model) the model number is wrong and when it is fixed via...

Matrix by Tera Contributor
  • 697 Views
  • 2 replies
  • 0 helpfuls

Resolved! New MID Server service won't start

On a new install I'm configuring in our lab environment I keep seeing the following error in the wrapper log after attempting to start the service. [Fatal Error] :32:78: The character reference must end with the ';' delimiter. This is on Windows 2016...

Resolved! Learning Service Now from scratch

Hi Experts,  I want to learn service now from the beginning . Could someone please suggest from where should I start ?I want some links to guides, documents,vedios   which could help me get started.Please suggest how to do some practical exercises (i...

vgarg by Kilo Explorer
  • 47967 Views
  • 35 replies
  • 17 helpfuls

Digital Portfolio Management (DPM) - Configuration errors

Hi   All,I'm running into an in issue where for some reason 1) I raised incident but still I don't see   in Needs Attention in Enterprise Portfolio. Pls see first screenshot 2) Not sure how to fix the errors in the second screenshot in Enterprise por...

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Discovery pattern to parse XML with attributes?

I'm trying to create a Discovery pattern to parse an SN MID server's config.xml file but I'm having issues getting it to work.The "Parse XML file" pattern action works well for the below kind of XML, where you just want the inner text. I can use the ...

How to Create AD User in Specific OU using Microsoft AD Spoke.

Hi I'm creating the users in AD  but i want to add the users in a specific OU for that i have added the powershell script as below which I have referred from community. but to create the input for OU the create user action was not editable, will it f...

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Sravani36 by Tera Expert
  • 1444 Views
  • 5 replies
  • 0 helpfuls

Resolved! To discover Patch on the Windows servers

We have requirement to Discovery the Patches(cmdb_ci_patches) table. However, I would like to know if the discovery will be able to give us the information like.. what is the patch installed, Patch version, last installed patch. There are some postin...

Suman21 by Tera Expert
  • 4179 Views
  • 15 replies
  • 4 helpfuls

Resolved! Windows PowerShell is in NonInteractive mode

We are working on Servicenow integration with Exchange server. When running a powershell script. we are getting below errorHas anyone faced this issue ? *** Windows PowerShell is in NonInteractive mode. Read and Prompt functionality is not available....

vdeshpande by Kilo Explorer
  • 17333 Views
  • 11 replies
  • 0 helpfuls

Tag Based Service Mapping - Related Question

We have recently started the Tag based service mapping in our environment. We have created manually created the CI Tag Categories and Tag Based Service Families.My question is do we need add the Tag Based Service Families each time and Map to the CI ...

Suman21 by Tera Expert
  • 1517 Views
  • 5 replies
  • 0 helpfuls