Resolved! which phase of discovery are credentials required?
Discovery has four phases as follows.1. Scanning2.Classification3.dentification4.ExplorationSo, at which phase of discovery are credentials required?
Forum Posts
Resolved! Creating Custom Patterns for Discovery
Thank you in advance for reading this! We are in the process of switching from Probes to Patterns for Discovery. I have a few new custom patterns that I have created to pull BIOS information for Linux/Windows and Solaris servers. My question is on ho...
Resolved! Set Value in a Catalog UI Policy
My scenario is that I have two fields that look up to the sys_user in a variable set. They both get populated initially using javascript:gs_getUserID(); However, I have a checkbox that indicates that they are the same (as the initial default) a...
How to ignore empty records using onbefore transform script ?
We want to ignore records if parent or child field is empty. When on Before transform script runs, new records are created even if parent/child field is empty. (File format : csv)Please find attached script for reference. Attached snip of the table a...
How to ignore empty records using onbefore transform script ?
We want to ignore records if parent or child field is empty. When onbefore script runs, new records are created even if parent/child field is empty.Please find attached script for reference. Attached snip of the table as well.
How to Ignore empty records using onbefore transform script ?
We want to ignore records if parent or child field is empty. When onbefore script runs, new records are created even if parent/child field is empty.Please find attached script for reference. Attached snip of the table as well.
Virtual machines are not getting fetched through service accounts
Hi Team, Through some of the cloud service accounts the VM's are not getting fetched, its throwing below pattern error: How to approach on this? Could anyone suggest me.Any help is appreciated!Thanks in advance!
Mid Server Record is not getting created when click I Pattern Sync to Mid.
I have properly configured the XML file of Mid Server and it is also showing in Servers that ServiceNow Mid Server is Running. But when I click on pattern sync to Mid in Mid Server Module the record is not getting created automatically.
MID server transaction details
Hi Team, I am looking for a way to find out how many transaction a particular MID servers has handled within a month. Could someone please assist? Best Regards,Naveen
iLo to be a seperate CI in Servicenow
Hello Experts,As per the client and we need to discover iLO as separate CI record in our ServiceNow in order to keep a separate track for the ESX and the iLO related issue.Here I would like to know few things1. whether we can discover the iLO is sepa...
Discovery credentials for Windows Autopilot workstations Azure AD joined
We have Windows Autopilot workstations joined to Azure AD only. These devices have NO network line of sight to our on-premises domain controllers so it is not possible to use a domain service account for credentials. We set up a service account in Az...
Error during Citrix Netscaler SDX Discovery
Hi All , I am trying to discover linux Server . All the ports and credential are working fine . The discovery schedule is showing error at the Citrix Netscaler SDX pattern with error message as { "status" : "GRACEFUL_TERMINATION", "message" : "There ...
Question on Fine-tune Service Mapping with MID affinity and IP reuse
In reference to Fine-tune Service Mapping with MID affinity and IP reuseWe have the following setting enabled in our instance. When attempting to service map from an IP Address, it doesn't select the previously successful MID server (instead chooses...
Resolved! Inbound Action Script - DST
I am working on setting up an Inbound Action that kicks off an Incident. I am on EST. If the email that kicks off the Inbound Action is received between M-F 8am-4pm then I want the ticket to be assigned to the ATM Settlement group, if it comes in an...
