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Resolved! Schedule jobs

There are two schedule jobs one is running at 12.30Am and it was running and taking file successfully but the another job was running at 1.00Am it was not taking the file and it was not running and the file path is same for two jobs I don't know wher...

JayaPrathyV by Tera Contributor
  • 538 Views
  • 2 replies
  • 0 helpfuls

ACC - V Application Pattern failures

Hello Good day, We are using the ACC -V and application patterns to discover Ms Sql and IIS servers and we have set the ACC V as per the servicenow Documentation. However, i am seeing that the Patterns fail with the below error message . Groovy code ...

Community Alums by Community Alums  
  • 1287 Views
  • 2 replies
  • 0 helpfuls

Resolved! F5 Load Balancer operational status set to "Non-operational"

Hi, Discovery sets the F5 Load Balancer operational status set to "Non-operational" but our Load balancers are active. on F5 Load Balancer pattern at step no 49, sets the Operational status based on VIP admin and op status but it's not working as per...

Vini by Giga Guru
  • 1027 Views
  • 2 replies
  • 2 helpfuls

Set view on SCTASK form

Hello.  For the SCTASK form, I have a view called Supply Order.  If the Short Description for the SCTASK begins with "Supply Order request" then I would like the SCTASK to open in the Supply Order view.  Is there a way that this can be set?  Thank yo...

Linux servers with duplicate ip address

I'm getting multiple Linux server on the same IP address, since I checked a property Enforce syncing of IP addresses to true. After changing the value back to false. I'm still getting the same issue after running the discovery schedule. I also added ...

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New CIM Query Tool returned ERROR

Hi,after upgrade to Washington DC we have stopped working the CIM Query Tool (https://<instance>.service-now.com/nav_to.do?uri=%2Fcim_query2.do) and all queries are returning error.Please do you have any workaround or how to fix the issue? Response:C...

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Doci1 by Kilo Sage
  • 428 Views
  • 1 replies
  • 0 helpfuls

Inbound Email Action - Conditions

I have an Inbound Email Action that creates an incident, if the email comes on Saturday or Sunday. The condition is specified as shown below - (note: I have included only the relevant part of the condition)The above, works well and an incident is cre...

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Discover mass storage device

ServiceNow Discovery able to discover below mass storage model device?. Just want to know capability before discovery setup .1.EMC PowerMax2.EMC Unity3.EMC Connectrix4.Dell Connectrix 5.Cohesity Node

venkatraman by Tera Contributor
  • 773 Views
  • 1 replies
  • 1 helpfuls