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URL Based certificate discovery in ServiceNow

Hi All, We have added new URL : abc.wxyz.com under URLs in "Certificate discovery source URLs"  Then created a schedule where we selected the above URL and ran the discovery, but I see discovery keeps running and no status or no progress.   I have ch...

Resolved! Creating Custom Patterns for Discovery

Thank you in advance for reading this! We are in the process of switching from Probes to Patterns for Discovery. I have a few new custom patterns that I have created to pull BIOS information for Linux/Windows and Solaris servers. My question is on ho...

geeerard by Giga Guru
  • 4099 Views
  • 4 replies
  • 0 helpfuls

Resolved! Set Value in a Catalog UI Policy

My scenario is that I have two fields that look up to the sys_user in a variable set. They both get populated initially using javascript:gs_getUserID(); However, I have a checkbox that indicates that they are the same (as the initial default) a...

Virtual machines are not getting fetched through service accounts

Hi Team, Through some of the cloud service accounts the VM's are not getting fetched, its throwing below pattern error: How to approach on this? Could anyone suggest me.Any help is appreciated!Thanks in advance!

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Community Alums by Community Alums  
  • 761 Views
  • 3 replies
  • 0 helpfuls

MID server transaction details

Hi Team, I am looking for a way to find out how many transaction a particular MID servers has handled within a month. Could someone please assist? Best Regards,Naveen

_navin9898 by Tera Expert
  • 459 Views
  • 1 replies
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iLo to be a seperate CI in Servicenow

Hello Experts,As per the client and we need to discover iLO as separate CI record in our ServiceNow in order to keep a separate track for the ESX and the iLO related issue.Here I would like to know few things1. whether we can discover the iLO is sepa...

Error during Citrix Netscaler SDX Discovery

Hi All , I am trying to discover linux Server . All the ports and credential are working fine . The discovery schedule is showing error at the Citrix Netscaler SDX pattern with error message as { "status" : "GRACEFUL_TERMINATION", "message" : "There ...

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mdaquibkhan by Tera Contributor
  • 1169 Views
  • 3 replies
  • 0 helpfuls

Question on Fine-tune Service Mapping with MID affinity and IP reuse

In reference to Fine-tune Service Mapping with MID affinity and IP reuseWe have the following setting enabled in our instance.  When attempting to service map from an IP Address, it doesn't select the previously successful MID server (instead chooses...

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chand2 by Tera Contributor
  • 614 Views
  • 1 replies
  • 0 helpfuls