Resolved! Mid server not getting installed
Hi Community, I am installing mid server on windows server 2012 r2 machine but its not reflecting in ServiceNow Instance.I have modified the config file and run the batch file. I am not getting any error.
Forum Posts
Resolved! CyberArk Integration : Using Agentless Architecture
Hi, Just posting it out here to check if anyone has used and know the steps to create an integration with the credential vault - CyberArk without having to install the AIM agent. In the CyberArk systems, this process is called CCP – Central Creden...
Credential tracking in ServiceNow
I need an ability to track when credentials are generated for different API's, so that I can track when they are going to expire. I am thinking of creating a custom CMDB CI class " Credential Management" and then we can relate that CI to the parent...
VMware vCenter Probe not retrieving FQDN anymore
We have out-of-box VMware discovery probes. Back in April when we ran a discovery the CIs in the cmdb_ci_vcenter table would include Name and FQDN Ex:vCenter@10.211.96.86 ethprsl1m1vc01.xyz.comNow when we run discovery anything new comes in without F...
Why g_scratchpad code not working for me please check ?
Business Rule (function executeRule(current, previous /*null when async*/) { // Add your code here g_scratchpad.cLocation=current.caller_id.department.getDisplayValues(); })(current, previous); On Load Client Script Code:- function onLoad() {//Type...
Identification Engine Playload Sanitization is deleting some records from payload
Hi All,When I am running a digicert discovery, some of the certificates are not getting discovered even though they are present on DigiCert portal. After some debugging found out that we are getting that record in Pre sensor script, in all Identifica...
Resolved! Has anyone discovered Citrix Xenapp and XenDesktop
Hi All, I have to discover the citrix xenapp and Xendesktop for which I have enabled the SAM professional plugin. The docs says we need to create a discovery schedule to trigger the citrix license server pattern, but stuck in the part. can anyone hel...
Idea for Discovery support for vCenter 8.0
Hello All, I'm really surprised that vCenter 8.0 is not supported by Discovery since this version of vCenter has been out for some time and VMware is critical infrastructure for many organizations. I would appreciate it if you could please vote for t...
Enabling AWS Tags to be Discovered on CIs which OOB do not have them populated
For example: the table "cmdb_ci_endpoint_block" correlates to AWS EBS. In AWS cloud teams have the ability to set tags, but the OOB Discovery Patterns are not built to capture them like other CI Classes. Is there an easy way to enable this if our bus...
Create event followed by an alert if MID server goes down
Hi Team, Good day!I am working on requirement where I need to generate an event followed by an alert when MID server goes down.Could someone please let me know how can I accomplish this, I am newbie when it comes to 'Event Management' and still explo...
ACC vs Service Graph Connectors Data
Hello Everyone, How will data from multiple sources impact , such as Agent Client Collectors (ACC) and Service Graph Connectors like SCCM, be updated for records created by agents? What will be the discovery source for those records? In cases where ...
ECC Queue
Hello community In the ECC Queue when we check the Input log we have Active, Alive, Timed_out, Open, ResolvedWhat does each of them mean? Could someone please help me on this Thanks in advance
ProcessListWmiCommand\(Relevant), Error message: NullPointerException: Cannot invoke "String.trim()"
Hi All, Has anyone else encountered the following error while running the Service Map?The error appears intermittently which is frustrating as it does not occur consistently. It emerges and disappears during the discovery process within the Service M...
How can remove the section "label" in my change form?
Hi All, How can i remove the below section from my change request form. I tired from form layout , UI police to hide it but nothing works.
Service Mapping Plus error Failed to get active version for solution , java.lang.Exception: ERR029
Hi All, I am trying to setup a Service Mapping Plus plugin and did ran a discovery to discover more than 100 servers and few load balancers also we have lots of data in tcp connection and running process tables. Sys property sa_ml.connection_suggesti...
