How to add "assigned to" in a activities log filter on Alert

[Sravani36]

Hi All,

Is there an option to capture activity logs every time an "assignment group" or "assigned to"changes on the Alert table (em_alert)? I noticed there are no comments field available for the alert table, and we often work on few alerts from the alert phase itself so we want to have this option

Thanks & Regards,

Sravani C

[Sohail Khilji]

Hi @Sravani36 ,

OOTB you dont have joural field on alert table Hence you need to create  a new field of journal type.

Then, comment fields that you created should automatically get added to the from.  You just then needs to add activity (filtered) to your form layout.

Then finally you go into the activity filter and set assignment group and assigned to fields to be listed.

once you add your fields your done ! just do the below steps...

1. Navigate to sys_properties.list using the filter navigator, find the name *glide.ui.test_table_activity.fields
2. In the “Value” field add “,your custom journal table tech name'' (names of jour journal fields)
3. Navigate to the form, go to the filter activity icon , select “Configure Activities”, add field names and save

[Sravani36]

Hi @Sohail Khilji  I tried to create field on alert table with type as Journal Input and Journal but i could see the column label is not updating when I create this field

Thanks 

Sravani

[Pratiksha]

You can create assigned to field on alert. Please not the table is not audited. You might need to include the new field to audit. It's not good practice to have the auditing on table as with large chunk of data coming it hampers the performance.