How to automate assigned to user for a CI using ACC

[ritajit]

Hi all,

We are currently doing a POC with ACC on end user devices for automated user assignment as we are decomissioning SCCM and replacing with Intune. However, with Intune, user assignment is at the time of registration and it so happens that first step is OSS (On site support) who configures the users device and hands it over to the user so Intune will assign the device to the OSS user instead of the actual owner.

We have completed the POC for all end user devices(Windows on Prem, Cloud and MAC device) and have been able to successfully populate the "assigned to" of the user using a custom field created on the user table that uses the system property "sn_acc_vis_content.column_name_for_user_mapping" to match the logged in user retrieved from the payload with the "User id" field on the user.

However, when we want to deploy ACC at scale, it is not always possible to look at the payload for each of the devices to find out the logged in user and then update the value on the custom field. 

Hence, what I would like to know from everyone is there a standard username that the OS query returns like first name.lastname for all Devices(Windows & MAC) that we can try to automate during user creation so that it reduces overhead on having to look at the payload each time.

Kind regards,

Ritajit