How to call a System Property for Approval Group from Flow Designer?
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‎03-11-2025 09:27 AM
Hi,
I have created a Flow Designer, and in this flow, I have added an action called Ask for Approval. In the approval action, I need to add an approval group. Currently, the approval group is configured manually, but I want to dynamically pull the approval group from a system property.
How can I reference and use a system property in Flow Designer?
Thanks
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‎03-11-2025 08:13 PM
you can use Lookup Record on Group table with sysid == Property value
then output of this can be used in Ask for Approval
OR
create a flow variable of type String and use Set Flow Variable logic and set the flow variable with this property sysId
Then use this flow variable via data pill in Ask for Approval action
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-14-2025 07:29 AM
Hello @Hari S1
1) System Property which has Group sys_id
2) Sample flow can be as below:
3) Now when I run this flow it triggers approval as needed see below screenshot:
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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‎03-16-2025 03:10 AM