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How to clear an AD attribute value using orchestration

saranyavs
Tera Expert

‎03-19-2026 06:46 AM

Hi Team,

 

We have to clear few AD attribute values from extensionAttribute5. I am able to update new value, but how to clear the field using orchestration script.

I tried with 'null', but not working.

 

Regards,

Saranya

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Tanushree Maiti
Kilo Patron

‎03-19-2026 07:00 AM

Hi @saranyavs 

 

You have to 

  1. Create a new custom Active Directory activity or modify an existing one in your ServiceNow instance.
  2. Add a Run Powershell Script  to this activity

For Powershell command/script , 

 

Refer this blogs. hope it will help.

 

https://community.spiceworks.com/t/clear-attribute-14-in-ad-with-powershell-updated/829250

 

https://stackoverflow.com/questions/71123539/delete-clear-ad-attribute-value-if-attribute-contains-v...

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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