How to configure the MID Server in Test instance Servicenow

Baskarank
Tera Contributor

‎01-16-2025 11:24 PM

After configure then validate the mid server in servicenow test instance but still is empty how to resolve this issue?

Baskarank_0-1737098590281.png

 

Baskarank_1-1737098621346.png

 

 

0 Helpfuls
  • 383 Views
2 REPLIES 2

Mark Manders
Mega Patron

‎01-17-2025 02:00 AM

It looks like you just set 'locked out' to false on your user record. Was this screenshot taken before you tested it? What does the 'troubleshoot' tell you (link on your first screenshot).

What have you 'configured'? Your MID Server is still validating on your screenshot. What documentation did you follow? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
0 Helpfuls

SK Chand Basha
Giga Sage

‎01-19-2025 06:31 PM

Hi @Baskarank 

 

Might be your created user got locked out. Actually it shouldn't be.

0 Helpfuls