How to Create RITM through inbound action
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2022 11:54 AM
Hi Team,
We have created catalog item. In the catalog item we have added the variable. I want to create RITM ticket through inbound action. How it can be configured. Kindly help me on this.
2 REPLIES 2

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2022 12:07 PM
Hi Arun,
Bit old but still worth giving a check.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-16-2022 04:27 AM
Inbound Actions are (in my opinion) legacy. I do all this with Flow Designer now.