We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

How to Create RITM through inbound action

Arun87
Giga Contributor

‎02-11-2022 11:54 AM

Hi Team,

  We have created catalog item. In the catalog item we have added the variable. I want to create RITM ticket through inbound action. How it can be configured. Kindly help me on this.

0 Helpfuls
  • 1,327 Views
2 REPLIES 2

Jaspal Singh
Mega Patron

‎02-11-2022 12:07 PM

Hi Arun,

 

Bit old but still worth giving a check. @Robert Fedoruk's blog seems to be working till infinity.

0 Helpfuls

Uncle Rob
Kilo Patron

‎02-16-2022 04:27 AM

Inbound Actions are (in my opinion) legacy.  I do all this with Flow Designer now.

0 Helpfuls