How to Create RITM through inbound action

Arun87
Giga Contributor

Hi Team,

  We have created catalog item. In the catalog item we have added the variable. I want to create RITM ticket through inbound action. How it can be configured. Kindly help me on this.

2 REPLIES 2

Jaspal Singh
Mega Patron
Mega Patron

Hi Arun,

 

Bit old but still worth giving a check. @Robert Fedoruk's blog seems to be working till infinity.

Uncle Rob
Kilo Patron

Inbound Actions are (in my opinion) legacy.  I do all this with Flow Designer now.