How to send a notification to all the member of assignment group when assigned to field is empty and attachment is added in incident.
I need to call following azure API from ServiceNow REST Message. https://management.azure.com/subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/Microsoft.Compute/virtualMachines/{vmName}/start?api-version=2021-03-01 What are...
Hi Experts,While I am trying to discover few SNMP devices, it is getting failed with following messages"Active, couldn't classify: Can't connect SSH, now finished""SSHCommand: No valid credential found for types [SSH Password,SSH Private Key]"...I ca...
I validate the credentials it sucessfully validating and port is also open
When a Virtual Hosted OS Server is retired, does the Virtual Machine Instance get retired? For example, when retiring a Windows Server our automation properly set the status / operational status to retired. However, in the VMware Virtual Instance tab...
How to do trouble shoot in discovery in service now i am new to discovery could you please explain in detail
Hi,I am looking for some help in discovering Riverbed Network devices. Please guide me if someone has acheived it.Regards,Rakesh
I'm creating a custom connector, but can't find a way to retrieve the API Key credential defined in the instance. It's simple if basic auth is the case by using 2 lines of code below,var username = this.probe.getParameter("username");var password = t...
Hi , I need transform map to update the reference field. I have the excel sheet it contains the data . I need this to be updated on the Maintain Items reference field
Hi Admins I am looking for a way to list: All users using SSO for loggin on to the system.All users NOT using SSO for loggin on to the system. Is there a way to get such an overview? Greets Wim
I have activated the service graph connector for jamf and able to populated 3036 record . however for 201 record the discovery source is populating as sg-jamf which is correct but for rest of 2800 record discovery value was populating as Technopedia-...
We are PoC'ing the ACC agent. We have it installed on one PC and that PC is in sn_agent_cmdb_ci_agent but we don't see a corresponding record in sn_agent_computers_connected_to_agent. It seems the record in sn_agent_computers_connected_to_agent is ne...
OOB ServiceNow disocvery uses Win32_OperatingSystem.Version WMI path to find the version of Operating System. With this it is getting the version something like "10.0.15063" for a windows machine. With winver command on the machine, I can see the ver...
Hi, after having made the snmp discovery of some printers through the IP addresses, I do not receive the information on the serial number. Below I write the models for which I do not receive the serial number after discovery: Hewlett-Packard HP Desig...
We use Event Management together with PRTG Monitoring. PRTG sends Pings/Events to ServiceNow, which create alerts on servicenow. These alerts are closed if they receive a 'OK' Event from PRTG. But there is a ootb property which closes alerts after a ...
