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How to create service map using machine learning

Kiran Gundap5
Tera Contributor

Hi,
I am trying to create Service map using machine learning process. I am new to the Machine learning.
As of now, We have completed the pre-requisites of Machine learning on ServiceNow instance and I can see suggested M/L candidates on Service mapping workspace.
I saw many videos available on Service Mapping with M/L and read ServiceNow documentation also. I am not clear, how to start the Service map.
Please help me understand the process to create a Service Map with machine learning candidates.

2 REPLIES 2

pratiksha5
Mega Sage

Steps: 

 

1) Implement discovery.

2)Along with discovery install service mapping plus (Store app)

3)pre-requisite few steps which you will see on service mapping workspace. (It needs a lot of data to discover so the machine learning get trained. 

 

Regards, 

Pratiksha 

Hi @pratiksha5 ,

Thanks for these steps. We have completed the pre-requisite part and ML candidates are  populating on Service Mapping Workspace.

I need steps to create a map using the ML candidates. If you have ay process document then please share with me.

Thanks.