How to delay Incident creation for 10 Minutes if mid server down?

[pavan garige]

Hi All,

we have a requirement to delay Incident creation whenever Mid server down and if mid server down for more than 10 minutes then it should create Incident.
already we have BR for incident creation whenever mid server down ,so we wanted to amend the BR for delay of incident creation for 10 minutes.
Could anyone help us to delay incident creation for 10 minutes?

[JenniferRah]

I second Sandeep's suggestion of a Flow. However, if you have to do it in a business rule, you could use the command: 

gs.sleep(600000);

The number is in milliseconds, so 600,000 is 10 minutes.

Another alternative is to have the Business Rule trigger an event and have the event trigger a flow that waits the 10 minutes.