how to delete a section on the incident form

juliochacon23
Tera Expert

Hi, I created a new section in the incident form to add some new fields but later I decided that I don't need it.   I can't figure out how to delete it.   Any ideas?

form1.PNG

form2.PNG

Thanks

-Julio

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Julio,



Here is the process.


Deleting a Form Section


  1. Navigate to System UI > Form Sections.
  2. Select the form that contains the section you want to delete. For example, the Incident form.
    The name of the form section to be deleted should be displayed in the Caption field.
  3. From the Actions on selected rows menu, select Delete.
  4. Click OK to confirm the deletion.

http://wiki.servicenow.com/index.php?title=Creating_a_Form_Section#Deleting_a_Form_Section&gsc.tab=0



I hope this answers your question.


View solution in original post

3 REPLIES 3

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Julio,



Here is the process.


Deleting a Form Section


  1. Navigate to System UI > Form Sections.
  2. Select the form that contains the section you want to delete. For example, the Incident form.
    The name of the form section to be deleted should be displayed in the Caption field.
  3. From the Actions on selected rows menu, select Delete.
  4. Click OK to confirm the deletion.

http://wiki.servicenow.com/index.php?title=Creating_a_Form_Section#Deleting_a_Form_Section&gsc.tab=0



I hope this answers your question.


Since it looks like you're on Eureka, you can also delete a form section through the form designer just by clicking the x on the section.



Form Design - ServiceNow Wiki


Abhinav Duvvuri
Tera Contributor

Hi,
Thanks for this answer, it works perfectly. But I have another doubt, how do we capture this in an update set?

When I am trying to do that it doesn't reflect in the new instance.

Please let me know what can be done.