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Resolved! Non-interactive account for MID Server Discover?

Does the account the MID Server use have to be an Interactive account or can it be a Non-Interactive account? If it can be Non-interactive can you provide all the settings the account needs, if any, to be able to discover servers on the same Windows ...

DNGU by Tera Contributor
  • 801 Views
  • 3 replies
  • 1 helpfuls

Cloud Resources (cmdb_ci_cmp_resource) - record management?

We've recently started doing Cloud Discovery for both AWS and Azure and have a significant number of records populating into the Cloud Resource (cmdb_ci_cmp_resource) table, which is a good thing because the cloud teams like the data. My question is,...

David A2 by Giga Guru
  • 2367 Views
  • 2 replies
  • 5 helpfuls

ITOM EM Alert correlation per time and amount

Hello, We have an integration between New Relic and ServiceNow and we receive alerts each time one of the Agents running in our servers stops reporting data. When there is, for example, a network issue we might receive tens or hundreds of these alert...

Community Alums by Community Alums  
  • 728 Views
  • 3 replies
  • 1 helpfuls

How to Reduce Event noise?

We have Dynatrace connected to ServiceNow that's constantly sending out Events to ServiceNow and Incidents are being created from the Alerts. I need to reduce noise, specifically for CPU/Memory saturation events. The requirement is if you get an Even...

Looper23 by Tera Contributor
  • 1116 Views
  • 3 replies
  • 1 helpfuls

Reporting on table sizes

Here's a request for ServiceNow: Provide a report at regular intervals on table sizes. Every table: number of rows, number of bytes. I would love to see this in a list view that we could sort & search & report on.It is argued in the posting Finding S...

haldroid by Tera Contributor
  • 3605 Views
  • 6 replies
  • 0 helpfuls

Not able to access Table API URL

Hi All, We have tried to access the below API from local browser. https://<instance>/api/now/table/em_alert We have the mentioned privileges evt_mgmt_admin, evt_mgmt_user, evt_mgmt_operator, web_service_admin, rest_api_explorer,rest_service, soap and...

Yokesh by Kilo Guru
  • 1438 Views
  • 4 replies
  • 0 helpfuls

Datto RMM Event Management - anyone ever integrated?

Hi, Interested in comments, views, feedback on experiences integrating with Datto RMM. We are currently stepping through our ITOM journey (discovery and CMDB complete) - currently Service Mapping and want to prove out an end to end flow to Incident c...

Carl32 by Kilo Contributor
  • 1027 Views
  • 2 replies
  • 2 helpfuls