How to Discover Docking Stations and Monitors

Ryan S
Kilo Sage

‎04-08-2021 08:20 AM

In terms of laptops, is there a way to discover and create Asset records for the docking station and monitor(s)? It can be as simple as just knowing there is a device, but hopefully could pull a serial number or some identifier. Can it be done with Discovery, SCCM, or is there a third party tool?

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Tom Rausch
Tera Guru

‎04-08-2021 07:06 PM

Hello, @Ryan S ,

These links give general processes for detecting 1) docking stations on Lenovo laptops and 2) monitors on Windows devices. Both use Windows PowerShell/WMI.

I have not tested these at all. Assuming they work, the system calls would have to be adapted for use in ServiceNow Discovery Patterns.

Other technologies would have separate processes. Each process could vary by manufacturer.

  • AIX
  • HP-UX
  • Linux
  • Solaris

Regards,

@Tom Rausch