How to find an average of incident and catalog in report ?

[1dusjhyahnt]

How to find an average of incident and catalog in report ?

[Danish Bhairag2]

Hi @1dusjhyahnt ,

Plz check this community post

https://www.servicenow.com/community/platform-analytics-forum/how-to-get-average-incidents-per-week-...

Thanks,

Danish

[AJ-TechTrek]

You will need to create a report on the table "task_sla"

You can build on the field "Actual elapsed time"

Or by the field "Business elapsed time"

[AndersBGS]

Hi @1dusjhyahnt ,

Average of what? average of the count of incidents? or?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders