How to implement Autosys integration with ServiceNow to monitor Job failure

[jack33]

Hi,

want to implement Autosys integration with ServiceNow to monitor Job failure, once job is failed at autosys event should be created in ServiceNow, please help with steps

Thank you in advance

[pavani_paluri]

Hi @jack33 ,

ServiceNow doesn’t “listen” to Autosys by default — Autosys needs to tell ServiceNow when something fails.

Create Scripted Rest API to generate event, alert or Incident and share the api and authentication details to Autosys tool and trigger this api when a job fails.

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for

Kind Regards,

Pavani P

[jack33]

Hi Pavani,

Thank you for your response.

Can you please explain little more regarding 

>>Create Scripted Rest API to generate event, alert or Incident and share the api and authentication details to Autosys tool and trigger this api when a job fails.

What exactly need to configure in rest api what should be the content? the over all flow

Thank you

[pavani_paluri]

Hi @jack33 ,

Could you Please share me what type of task you want to create so that I can give you scripted rest api script. Also Please see below documentation to create scripted rest api:

https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/custom-web-services/con...

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for

Kind Regards,

Pavani P

[jack33]

@pavani_paluri , Once job is failed at Autosys, i want to create event > alert > incident

I want to know from where to start integration, how to configure rest API and any configuration need to be done at Autosys side

Thank you