How to integrate OEM with Event Management using snmp traps

VUTHUYDANN · ‎07-03-2025

Hello Team,

Could you assist me with integrating OEM with Event Management using SNMP traps version 13.5c?

Thanks,

Dan

Swapna Abburi · ‎07-03-2025

Hi @VUTHUYDANN

Did you follow the steps mentioned in the document to configure SNMP Trap Listener?

https://www.servicenow.com/docs/bundle/yokohama-it-operations-management/page/product/event-manageme...

VUTHUYDANN · ‎07-04-2025

Hi @Swapna Abburi ,

Thank you for your reply. I’ve just followed the steps in the links you shared. Could you please let me know how to verify whether the MID Server is receiving traps in ServiceNow? Also, where can I check the logs to confirm if a trap has been received or processed?

Thanks,