Hi, I am deploying a ServiceNow midserver as part of my CMDB project. I am being asked for different ways to secure the communication between Midserver and main ServiceNow instance in the Production instance. Is there any other way than Add SSL Certs...
Hello, In Event Management, when using an alert correlation rule, I notice that if I update the Severity of a grouped event to “Clear,” the grouping is broken and the records are split back into individual alerts. Is there a configuration option to k...
Hello, I know Oracle Cloud Infrastructure Load Balancers are currently not supported by Discovery (horizontal discovery). I would like to know please, if someone here has already created Patterns or customized other objects, to be able to discovery t...
Hi All, I'm currently facing an issue with ServiceNow Discovery for Fortinet Firewall Device. While the discovery process is working until classified however CI is not getting created. At first, after running Discovery, I was getting "Active, couldn'...
ServiceNow Discovery: A Formal Business Case Study of IT Transformation Executive Summary This case study examines how a leading enterprise leveraged ServiceNow Discovery to achieve operational excellence in IT asset management and configuration cont...
Hello All, I am working on requirement where I have to Update Company field on of Ci table based on Tags and location. I need to write an Before BR, which will run on INSERT & UPDATE Operation.Condition is Company is EMPTY AND Class is SERVER or COM...
Hi Community,I need guidance on a scenario I came across.De-duplication tasks are being created for the Printer class, identifying duplicate CIs. Since the CI identifier is set to the Serial Number attribute, ideally no CIs with duplicate serial numb...
We are currently pointing our users to their Application Service records to create relationships to their dependent infrastructure (servers, databases, etc). When looking at the application server records in either the Service Operations Workspace o...
Hi everyone I have spent a few hours trying to get this to work i created my process classification for itunes the process looks correct but when i run a quick discovery something is not right please help Thank you
Good day All, Is the subject event taking place in Toronto this year? If yes, please provide the link so people can register. Thank you
Question 1) When using a Delimited Text Parsing Strategy, what delimiter andposition will parse 2014 from the string? 2014/02/07-17:49:36 A. Delimiter of space and position 1B. Delimiter of / and position 0C. Delimiter of / and position of 1D. Delimi...
Hello May I know if it's possible to do create service maps on applications hosted on Kubernetes without tag-based approach and also could someone please explain how we can map Kubernetes components like PODs and NODEs on a Service Map ?We currently ...
how to solve mid server on windows 10 requires minimum os windows server 2012 error plz check attached image
Hello all, I have encountered a problem while discovering printers in CMDB. Printers are not being discovered in the discovery schedule, whereas Quick Discovery finds and successfully discovers them. Can anyone help me understand this issue? Is there...
Hi, just starting with auto discovery and have found that the SQL DB and SQL instance relations seem to be the wrong way around. Auto discovery is using a 'contains::contained by' relationship, where the instance is the PARENT of the db. This resul...
