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How to recall deleted records in deleted records

Asha Pathak
Tera Contributor

‎10-30-2024 02:52 AM

Hello Community!

I have one requirement , On PROD , there are 65 demands which does not having demand attached to it

I have checked that demands in deleted records, out of 65 , 48 are present in deleted records but 17 are not present in deleted records

How to recall that demands in deleted records

Please help!

 

 

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Kieran Anson
Kilo Patron

‎10-30-2024 02:56 AM

Assuming you want the recall those 17 records, and they're not in the deleted records table, you'll need to request a temp instance from ServiceNow which they can load from a backup. Recovery of those records will be dependent on when they were deleted though

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