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‎01-22-2015 06:26 AM
Hello,
I want to have a record producer name to map to particular field in my incident / request / change table.
For that I want to take advantage of Script functionality available with Record Producer. however, with the help of producer. (producer dot) I could not pull record producer name in my script.
Can any 1 help me in this case?
Solved! Go to Solution.
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Service Mapping

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‎01-22-2015 08:50 AM

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‎01-22-2015 06:31 AM
cant you hard code that record producer name
current.short_description = 'your record producer name';

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‎01-22-2015 06:35 AM
Sadly, there's no way to dynamically reference the name of a record producer currently. Your only option is to hard-code it on every record producer as shown by Harish.
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‎01-22-2015 06:56 AM
Ahhh, that is too bad then if I have to hard code it for every producer
We have quite a large number of producers.....
Let me check If I can do it with import set and XLS logic...fingers crossed.....
Thank you Mark and Harish for reply...
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‎01-22-2015 07:00 AM
We went through the same thing...I like keeping track of the producer name as well ...so I hardcoded the 40 or so we use 😞