How to retrieve the file from network path without server existence in servicenow?
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08-07-2024 04:00 AM - edited 08-07-2024 05:32 AM
Hi All,
I have to retrieve file from on prem network. I have tried data source retrieval method FTP, SFTP,HTTP & SCP not these didn't worked.
Info given from client.
Path give: http://MyMainServer.com/filepath/subfilepath
File name: filename.csv
Service Account: username
Password: password
I would have the following settings on the data source
Type: File
Format: CSV
File Retrieval Method: HTTP
File Path: /filepath/subfilepath/filename.csv
Server: MyMainServer.com
port: 80
Service Account: username
Password: password
Could you please help me to retrieve the path or do we have anything else to retrieve the path in ServiceNow?
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08-11-2024 03:07 AM
Hi, please ask the client to confirm that it is possible to connect to the server over Internet using, for example, SFTP; if so use this SFTP file retrieval method in the Data Source. HTTP is not secure, try to NOT use it.