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How to setup a report for SLA by Assignment Group

juliochacon23
Tera Expert

How, I can't figure out how to setup an SLA report for an Assignment Group.

Thanks

1 ACCEPTED SOLUTION

Looks like it is right above 'Aggregation' in my instance.


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7 REPLIES 7

Mike Allen
Mega Sage

Put it on task_sla, group by task.assignment_group:



Capture.PNG


Thanks but I don't see Assignment Group in the drop down list?   Any ideas?


sla1.jpg


Task --> Task Fields will dot-walk to it.


Thanks found it,   how do I get stack by has breached.   I don't see that field.   I see the below


sla2.PNG