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Resolved! ITOM Licensing for VMWare Virtual Machine Instance

Some questions on this forum and even a Knowledge article on ServiceNow indicate that ITOM SU Licensing is based on nodes, which is performed on the Server (cmdb_ci_server) table. Why is it then that when i run disvocery on my VMWare Virtual Machine ...

delete mid server from services

I am getting the following error while uninstalling the mid server from the cmd. wrapperm | The mid server user 002 service is not installed - The specified service does not exist as an installed service. but in Services, I can see the  "mid server u...

bhawnaB by Mega Contributor
  • 353 Views
  • 1 replies
  • 0 helpfuls

Resolved! Elasticsearch Connector Term filters - class.java.util error

We are configuring Health Log Analytics on a Yokohama instance. One of our sources is Elasticsearch and we are using the OOB pull connectors. We have been able to connect and pull logs successfully, but now we are trying to set the 'Term filters' fie...

Integrate azure monitor with OAuth authentication in servicenow

I want to integrate azure monitor with OAuth authentication in servicenow and I am following the product document which is:  https://www.servicenow.com/docs/bundle/yokohama-it-operations-management/page/product/event-management/task/azure-events-auth...

anujp200000 by Giga Contributor
  • 737 Views
  • 1 replies
  • 0 helpfuls

Processing of Open Telemetry Data in NOW for ITOM Event Management

Hello Community, I am reaching out to you to seek a suggestion on processing of Open Telemetry Data in NOW.My Org has a good implementation of ITOM Event Management and have many Monitoring/Observability solution integrated.As ServiceNow cannot proce...

Piyush26 by Giga Contributor
  • 494 Views
  • 1 replies
  • 0 helpfuls

Handling OpenSSL Vulnerability in ServiceNow ACC

Question on the critical vulnerability in the ServiceNow Agent Client Collector (ACC) related to its use of an outdated OpenSSL version (1.0.2zg). We are currently on ACC version 3.4.0, and I’ve seen that version 3.5.0 still embeds this older OpenSSL...

PaulMcD by Tera Contributor
  • 643 Views
  • 2 replies
  • 1 helpfuls

Unable to opy from Ebook

Hello,I hope you are doing great,I am reading an ebook of a course in servicenow university, but I can't copy from it : does someone know how to do,  to be able to copy from it ? I tried to deactivate javascript on the browser , but the whole ebook d...

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Resolved! GRC

Hello,I hope you all are doing great,I heard about GRC concepts in servicenow, and I want to learn it from beginner to advanced, but when I searched about it I found many courses and I didn't know from where to start : can someone please suggest me a...

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