I need to change assignment group for all storage events ( Incidents )  to "Server"
						
					
					
				
			
		
	
			
	
	
	
	
	
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06-11-2025 12:24 AM
for incidents generated through alerts we need to change assignment group to "server" 
// assignment group is specific to my requirement it can be anything 
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06-11-2025 02:04 AM
Hello @mominumarfi,
Navigate to Event Management → Alert Rules
Open the rule used to create incidents
In the Incident Transformation section → click "Customize"
Use this script in the "Incident Customization Script" field:
// 'incident' is the incident GlideRecord being created
var group = new GlideRecord('sys_user_group');
group.addQuery('name', 'Server');  // Replace with actual group name
group.query();
if (group.next()) {
    incident.assignment_group = group.sys_id;
}If my response helped please mark it as correct or accept as solution.
Best Regards,
Rohan
