I want to hide "priority group" field in express list in service operation workspace

Gattu Divya1
Tera Contributor

I want to hide "priority group" field in express list filter in service operation workspace

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@Gattu Divya1 

did you check this?

Filter the Express List display by adding or removing fields 

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Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Gattu Divya1
Tera Contributor

This is applicable only for me, I want to remove it for all users

Tanushree Maiti
Tera Patron

Hi @Gattu Divya1 

 

Refer  servicenow Documentation on it: Configuring Express List views for users and user groups 

Filter the Express List display by adding or removing fields 

 

 

  • Navigate to Workspaces > Service Operations Workspace.
  • Click the Express List icon in the primary navigation panel on the left.
  • In the left-hand filter pane, click the Edit filter attributes icon (gear/settings icon).
  • An Edit filter attributes dialog box will open showing a Fields tab.
  • Locate the Priority / Priority Group field in the right-side Selected columns list.
  • Click the remove button to move it back to the left Available columns list.
  • Click Save or Apply to update the filter pane layout.

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti