If parent CI is retired, then child CI CI needs to be retired

[Hanumant Madan1]

Hello All,

I have below requirements:

When a discovered CI is Retired all components that were discovered on the CI should automatically be retired with the CI is Retired.

Any way to develop something that will look at all CIs and if parent CI is anything other than Install Status "Installed" then the child CIs are updated to Retired or to match the status of the parent CI.

Any help will be appreciated.

Regards,

Hanumant

[Hanumant Madan1]

Thanks a lot Rahul!

Any idea if this similar functionality that we want to acheive is going to be a OOB feature in San Diego version?

Regards,

Hanumant

[Rahul Priyadars]

I doubt we have but i think there is some feature called deletion strategy in terms of discovery.

https://docs.servicenow.com/en-US/bundle/sandiego-it-operations-management/page/product/discovery/concept/deletion-strategy.html

No Discovery you may need to write some scripts for retired concept.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0782254

Regards

RP

[Hanumant Madan1]

it is only deletion strategy nothing soecific to Parent and child retired satus.

Looks like San Deigo doesm't have this OOB.

Regards,

Hanumant