Hello, Our organization currently using matured Discovery also we have Service Mapping plugin enabled but we barely never use any of it's functionalities. I am researching around how to best implement Service Mapping and steps and procedure to migrat...
Hello, I see below points in the servicenow official documentation for Service Mapping: " Always Accurate and Up to Date: Once Service Mapping maps a service, it intelligently searches IT infrastructure, applications, and PaaS services for changes th...
hey Guys, I am having an issue with discovering databases in our instance. few Que: how database discovery works? for MySQL, MSSQL, and for oracle? where does DB ci get stored? what is the database catalog and database instance? where I could find ...
Hello Team, I am setting up the Azure cloud discovery in SNOW, It's only for cloud devices discovery. Could you please suggest what all are the prerequisites and steps to be followed. - Do I need to setup a dedicated MID server on the Azure cloud? - ...
I have some questions regarding ServiceNow Cloud Discovery, especially for PaaS discovery. For IaaS discovery, should it be done under Discovery module by providing specific IP ranges like what we do for on premise devices? Noticed the cloud discover...
Began experimenting and exploring the capabilities of Cloud Management. I followed the tutorial video found on the ServiceNow Youtube channel for the initial set up using AWS, and everything seemed to work, but a colleague stated that there was a lac...
Hi guys, We are in the process of discovering Barracuda and F5 Web Application Firewalls. Are they supported OOTB? If they are not supported what would be the way to go forward? Custom patterns? Thanks.
Hi Guys, We are facing issues related with windows server discovery which are hosted on Azure Virtual Machines. According to Azure documentation each Azure VM have arp table with ips assigned to same MAC address 12:34:56:78:9a:bc. It helps Azure to m...
Hello, I'm looking for a help in figuring out how MidServers work in different scenarios described below (It is related to Discovery but also to API calls): I have following 4 clusters already createdA) Load Balancing Cluster cl_lb_1 containing midse...
Hi Team, Please help me with use cases for Discovery Module.
If a discovered Object is decommissioned and longer configured on the network, Will it remain in the CMDB? I have been given the Job of keeping the CMDB health and accurate. Thank you for your supportJoe
Need to know how svc_ci_assoc table is updated in servicenow for manually created CIs
HI Team, Does anyone implemented kubernetes discovery and open shift components. Could you please share me the steps how to make to discovery successful. I got the credentials I'm paused at creating Serverless discovery schedules . Thanks & Regar...
What exactly are Load balancer services? what is the use of that?
Hello, We are planning to implement Kubernetes discovery. We have the credentials (username and password) with cluster access. Could you please share me the steps, how to make to Kubernetes discovery successful? Any prerequisite for Kubernetes disco...
