Import set ran successfully but no data is created

Dav123123213
Tera Contributor

Hi All,

 

Need some help...

 

Recently I have a import set run which was processed and no errors(pic 1), except there are 2 warnings(pic 2). But when i checked my calculated application service, there were none newly created.

Dav123123213_0-1670286714526.png

 

Dav123123213_1-1670286769526.png

 

Can someone provide some hints here regarding how i can troubleshoot the problem, thanks heaps

 

 

 

8 REPLIES 8

You may need to check the transform script and print something in the transform map to debug why it is not inserting or updating anything.


Please mark this response as correct or helpful if it assisted you with your question.

I am new to serviceNow platform. From what i can see, no transform map or transform script is used. Maybe i missed something here, are you able to provide steps on how to check the transform script?

Hi @Dav123123213,

without a Transform Map no data will be actually imported into cmdb tables.

To get to know how to do it look into this Article. It is step by step and easy to understand. Hope it helps.

 

If this answer helps you please mark it as Helpful/Solution.
Thanks & Regards - Manuel 

 

 


If my answer helped you, please mark it as Helpful/Solution.
Thanks & many Regards - Manuel 

To clarify, i use integrationHub ETL for help with the data import via rest api. I am pretty it worked previously without creating any transform map.