Incident > Export To PDF > Detailed Landscape - Exclude Work_Notes field

GrahamT
Kilo Explorer

Hi,

First time post, so forgive me if this is in the wrong area, or lacks the technical details required...

I have a request for a report to be created, based upon our Incident table. From the incident table view - Incident > Export To PDF > Detailed Landscape this generates the PDF report.

This report includes a couple of fields that I would like to remove from the report (namely work_notes and close_notes - if these are standard default field names?)

This report is to be shown to a customer and as such we do not want them to have visibility of our internal fields, only the comments & u_customer_resolution fields that are customer facing information.

Is there a simple way to generate this type of report?

I hope that I have included enough details to be going on with...

Thanks

Graham

10 REPLIES 10

mikereaves
Tera Expert

Have you ever noticed that the list Export -> PDF -> Landscape Detailed does not include related lists while
                                           form Export -> PDF -> Landscape Detailed does include related lists

I would like to include related lists for each record in the list Export -> PDF -> Landscape Detailed

Do you have any ideas about how to accomplish that ????

Thanks,
Mike Reaves