How can i prevent that ServiceNow discovery create data into core_company table
How can i prevent that ServiceNow discovery create data into core_company table
Forum Posts
Resolved! Duplicates CI's
Duplicates CI's - serial numbersAfter Remediating the old duplicate task and closing the task as completed a new De-duplicate task is getting created with the same serial number as duplicates on the CMDB and Asset table with the same created date and...
Route53 Service Catalog product can be updated or not
@chrisperry @RickRick Marsha @Michael Jones @Vincent Daniele @Mark Roethof when we create the request for Route53 AWS catalog item RITM will be generated and then if RITM is get closed complete after provisioning the product from AWS. on table "x_...
Discovery Error in Service Map
I am seeing the error : "Failed to identify the CI Type of the process listening on port 80 on host x.x.x.x. Please review the discovery log for further details " for two servers in a Service Map. A specific server is failing on one of the pattern ca...
Stack switches/Wireless controller Switch in HA are only discovering the primary switch
Hi All,We are trying to discover Stack switches/Wireless Controller switches on high availability (Active and Standby) but only Active member CI is getting discovered not the standby switch.For stacked switches (Active/Standby) when I run the network...
Resolved! What kind of skill set that ITOM guy should have to implement CMDB discovery for non-windows devices
There is a need to discovery devices other than Windows like Unix, Linux or whatever applicable. I wanted to know is there any specific skillset required to implement discovery on these devices? Does the person should be aware of Linux, Unix machines...
Service Bridge Licenses
I have a large customer with several standalone instances. Generally, each one is configured to handle all of the needs its department requires. The customer wants to break apart and aggregate this functionality into various groups of consumers and p...
Demand Approvals
For demand (dmn_demand) on now mobile approvals are there, if user clicks on Approval/rejection we need to provide reason for approval/rejection.Similarly I want to have it for esc portal.On esc portal we have approvals, if we click on approve/reject...
Uploading multiple MIB files
I'm not sure if this makes sense, but when uploading MIB files, is there a requirement to upload each MIB file to a single record under MID Server> SNMP MIBs? Can multiple MIB file attachments be made to a single record? It seems quite tedious to upl...
Assistance with Weblogic Pattern execution
New to Service Mapping and haven't had a lot of success yet. I have an application that running on WebLogic that runs into a deadend because the configuration does not include a cluster. Has anyone been able to figure a way to have the remainder of t...
How to collect logs from HLA data input?
Hi all, I want to collect rsyslogs from my linux servers by HLA.I made "Data Input", "Data Input Mapping" and "Data input Preprocessor"Also check test result from Raw Input Samples.I thought I could check logs in logviewer if I did this step. Is ther...
Linux CI identification issue
Hi all, While running discovery of 5 Linux CIs, 2 of them are not getting discovered and I've attached the payload error. It's happening at the identification stage, as seen on the snippet attached. It is using the identify rule for the table dscy_ro...
Hide the Checklist in sctask
Hi Team,I want to hide the check list in sctask and it should be show only few groups.I added the screenshot FYR.I tried using BR but still everyone can able to view.
How to establish a connection from event source using Webbook?
Hi All,Can anyone help me to understand how we can integrate with event source using webhook method? When we have to use this method?Thanks in advance! Regards,Ganesh
Resolved! How can we trigger full IP discovery when a VM is newly created through Vcenter event collector
I have recently configured Vcenter event collector with all base events and it is creating new VM records in VM instance table with less data and it will be later on converted to Windows Server class record when full IP discovery runs for this VM's ...
