Forum Posts
Unable to launch Lab instance
Hi All, i am facing an issue while accessing the lab instance for Service Mapping Module. Below is the error details Could any please help how to resolve this issue.
Event management fundamentals Lab 5.1 Task : java.net.SocketTimeoutException: Connect timed out
1. Create and Test SolarWinds Connector and Events We have created the SolarWinds Connector instance, but we are stuck on the Host IP field. What value should be entered for the Host IP field in the connector instance?When we try to test the connecto...
Resolved! Use AD for CMDB Discovery
Dear Experts,. We have some restricted server which are not discoverable through a ServiceNow discovery or through Agent Client Collectors as well (as it cannot be installed) but are open through AD as they are connected through these (On Prem) , is...
AD and ServiceNow data are not matching
User's profile is correct in BAM and AD but incorrect in Service now. What to do in this case how to correct in ServiceNow.
Intergration from BigFix Service graph Connector to Servicenow to store Computer data
Hello All, I am very New to ServiceNow developer. I don't have any experiance on ITOM.In my organization, we need to implement Intergration from Service graph Connector for Lansweeper to Servicenow to store Windows data. I installed below plugin.But ...
Resolved! Facing issue in Installing MID Server in Windows 2016 Server
Hi All, I am trying to install the MID Server in Windows 2016 Server. While installing MID server it ask for Local Service Account Details. I have created a user in Local users and Groups. Now I am adding that user in Local Security Policy. Local Po...
Resolved! [Z] Question about user account for MID Server
In one of the Discovery doc by ServiceNow, this statement is written:"Assure you use a separate user account for each MID Server or share the same account across multiple MID Servers." What exactly it means? I have heard many people saying to use sep...
Discovery of CIs using VPN?
Our customer is asking to check the feasibility of discovering their CIs using VPN between ServiceNow and customers data center. Is that possible?
Can we discover VPN tunnels using CMDB Discovery?
Hi Team, Can we discover VPN tunnels using CMDB Discovery? I am looking for an out of the box solution. I added the API key credentials but i dont think we have probes/patterns to run this discovery as the discovery logs is still trying with snmp and...
ServiceNow Discovery Simulator Question and Answer Blog
What are three reasons organizations fail to complete implementation or realize business value from the CMDB?
How to pull the interfaces from SolarWinds?
Hi , We have completed the SolarWinds integration .We expect that we can get interfaces data but doen't pulling the interfaces. Could someone please help me how to get the interfaces into CMDB. Thanks
Manager field is not syncing from ldap
We have ldap integration setup and the manager field for some of the users is not populating. Upon investigation i have found that manager field in source table is empty which means data is not even coming from ldap for some users. What could be the ...
Resolved! LDAP integration - user import - manager field is empty for few users
Hello all, I am working on LDAP integration, and manager field is empty only for few users after the user import. out of 300 records approximately 100 users are not updated with manager value. Please help.
Resolved! Solarwinds SGC returning error - code: 400 with reason: Attachment is empty
I'm setting up the Solarwinds SGC but running into an error when testing the connection. Error: com.snc.process_flow.exception.ProcessAutomationException: Error creating Attachment raw_page_stream : Method failed: (/api/now/hub/temporaryattachment) ...
