Incident state in closed should not be editable in list view

[catchdini]

I have an UI policy to make the incident state field read only when the state is closed. However I noticed that, in the list view, Im able to change the status from Closed to whatever available I want i.e) when I click on 'Closed' in Incident application or when I query for incident state is closed, the state in the query are editable or can be changed. How do I restrict this?

[catchdini]

Oops, didn't even notice the numbers, thinking of what could have went wrong. Thanks a lot for your help. It works now.

[Pradeep Sharma]

I am glad I can be helpful

[catchdini]

Pradeep, is it possible for you to have a look at Data Source - File Path issue and give me a solution? Many thanks for your help.

[darshanr]

Hi catchdini,

Allow write ACL on Incident table to user only when the record is active or not closed.

So that after closure of record only Admin (if requires) can have   write access role.

Also make sure that write ACLs do not confict each other for same table.

Thanks,

Darshan

[catchdini]

Hi Darshan, can you plz expain me in detail?