Hi Team, We have run the discovery for set of IP ranges but it seems that there are few SQL servers with multiple IP's are not getting discovered due to following message in Completed activity field as Identified (ignored extra IPs). If I run quick d...
Hi,When checking the logs in Windows OS - Servers pattern I'm seeing an issue where step 40.2.2 tries to put a script into $scriptPath path which succeeds but no path is entered. In the Debug, a null value is returned. I've attached 2 screenshots wit...
Hi Community, We are facing an issue in our prod instance related to ServiceNow Discovery and CMDB IP updates.For a particular hostname, Discovery is updating different IPs across two CIs classes incorrect Ip for Linux server and correct IPs for Orac...
We are slowing moving to Service Mapping, however I'm trying to get the functionality of 'Impacted Services' in the Operator Workspace working for our manually related Application Services. How is the 'Services Impacted' calculated? I assume it chec...
I need to document a process where prerequisites and best practices need to be put in the document for the mid server decommission or removal. Anyone can assist with all the things that we need to consider here
Hello Experts, I have Integrated SolarWinds with Event Management.Now SolarWinds also wants to see the Incident created in the ServiceNow, on their console. But the Bidirectional on the connector is not working. Kindly suggest. Thanks & RegardsMirza ...
Hello Team,Recently, during an interview, I was asked about automating duplicate CI remediation. I answered that it can be done using a De-duplication (De-dup) Task, but the interviewer cross-questioned me, saying that in a De-dup Task, we still need...
How are users related to roles or groups?A. 1 to many relationshipsB. Many to 1 relationshipC. Ito 1 relationshipD. Many to many relationship answer What is the answer for this question ??
Hi All, In my client instance, one Discovery status record was canceled due to the Max Run Time limit set on its parent Discovery schedule. It’s been around 8 days, and the ECC Queue is empty, so I’m unable to trace the exact failure reason directly....
We need to implement SRM (Service Reliability Management ) for existing services in SOW, we already having solar wind alert automation in placed but we need to utilize SOW for existing services and alert.Please help with how can we SRM be outstandin...
I'm unable to find any details on a work around for SN Discovery on an enabled MFA server. The last piece of information I could find was on the community was 2023. Any guidance would be greatly appreciated. #discovery
Hello community,We have a requirement to map multiple agencies tagged to a business application.current process:- We are creating multiple business app records(we are maintaining business apps manually) and mapping corresponding agency (agency field ...
Hello,I would like to run a script before a specific discovery schedule is executed.Is there a way to do this?Thanks for your input. ReagrdsGerald
How can we leverage AIOps and machine learning capabilities with an on-premises installation of ServiceNow? Specifically:What AIOps or machine learning features and functionalities are available in the on-premises version?How are machine learning mod...
Hi Folks, Can some one help me in discovering the HPE MSA storage device i am not getting the proper class in cmdb for it.Can someone guide me wether we can discover via snmp or some other protocol needs to be used?
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