Hi All,
Im currently trying to get the metric data from Zabbix to Servicnow operational intelligence. Im able to see the Metric to CI data for the Windows server im monitoring.
Since I got only 8 out of 103 metric types got mapped to the WIndows server I added an Event Rule to map the host to maximum metrics as mentioned in the URL, Create Event Rule to Bind Metric Event to host Cis
Im trying out Operational intelligence for the first time and I want to see how the Anomalies would look like which is the reason I created a Event rule to map most metrics to the Windows server.
After doing so , I created an Anomaly model Testing For only Tomcat related metrics.and saw the results having no scores and even the insights explorer says No data to display.
I even tried restarting the Tomcat service in my windows server being monitored but Im not able to see the metric data , even the Grey Dots that would indicate the metrics being tracked.
This is the case for any metric (not only Tomcat) . I want to see atleast one metric/anomaly to analyse further on this with respect to the server im monitoring.
Can any one help me if im missing any steps in the configuration of Operational Intelligence...
Please Help.
Hi Karthick,
Are you actually seeing any metric in "Insights Explorer"?
Operational Intelligence has a dependency on MetricBase, a time-series database and the related plugin (com.snc.clotho) needs to be enabled before you can use Operational Intelligence.
If the plugin is enabled, I suggest you to
- go to sys_clotho_config.list
- There should be only one record with name clotho
- If you have that record run the UI action "test connection" and see if the tests succeed
Please let me know if that was the case otherwise we can look further.
I hope this helps,
Gp
