Hi, I have a CI in IP Router table and it has a number of Switchports. I have all Switchports created in [dscy_switchport] table and they are linked to the IP Router CI, however I do not have a relation in [cmdb_rel_ci] table. If I should add this re...
Hi Team, could someone give me a sample Template for MS Azure? I need a json script. I would like to create a ServiceNow Cloud Management Azure Catalog Item, but i dont know how can i do it. I have tried it with AWS and it works fine with a cloudform...
I have multiple CIs that are virtual servers & were created correctly(as I would expect) in the Windows Server Class. Then about 2 months later, Discovery changed the CI class to Computer. So now I have duplicates: 1 Windows Server & 1 Computer. ...
Hi,I am trying to discover one windows machine. I have selected the IP address of the particular machine and the MID server, however, I am getting the discovery completion error as "x.x.x.x is not a reachable host" and discovery completed.May I know ...
Hello,Have recently started working on the event management plug-in with SCOM and our pre-production ServiceNow instance. We have successfully configured the SCOM integration and the MID server is retrieving SCOM alerts and raising them as events.I d...
like Azure and AWS cloud discovery, we would like to bring in resource information into ServiceNow CMDB from GCP (Google Cloud Platform) and I would like to know if there is any 3rd party connector available or the one supported by Google or ServiceN...
Receiving the following error when attempting to import data from jdbc oracle data source: MID Server reported error: java.sql.SQLException: java.sql.SQLException: Listener refused the connection with the following error:ORA-12505, TNS:listener doe...
Hi All, For some of network device discovery we are getting " ***** is an HSRP VIP. Aborting discovery " error. Any inputs to fix the issue. Thanks In Advance
We have a structure set up as follows in our CMDB, using relationships: Business Service "consumes" Business Application Business Application "contains" Application Application "sends data to/receives data from" Application Application "runs on" vari...
Hi, We are implementing Servicenow Horizontal Discovery. We need to know how much should be the approximate bandwidth or speed of the network while discovering a windows server. Please specify in Mb/s or MB/s. Regards, Tamojit
Hi All,I've seen quite a few online and we always receive questions from our clients on MSSQL discovery and the loading of the SMO library. Wanted to provide some insight into this and hopefully this will help you out in the future.Disclaimer: I'm no...
Good morning, OOTB Discovery runs and populates the assigned_to field on CI's. This is breaking out hardware asset management process and assigning assets to users erroneously if they sign into a shared machine, or a projection computer, kiosk, etc...
we are on madrid and we are performing some discovery scans for laptops after activating the module. The model info we are getting is the product name via SCCM or discovery...like example Lenovo 20HGS24B00 which the business has a tough time identi...
Hello Anyone,I am trying to discover the list of installed software along with systems installed updates packages. I have been successful in getting the list of installed software (basically everything that i see under add/remove programs) but i am u...
Trying to create report for all incident >=2 weeks old. What am i missing?
