Get link to published report
I published a report (when I was still trying figure out what I was doing), but I did not write down the link. Is there a way to find the link?
Forum Posts
Resolved! CI not populating for Meraki devices
There are a number of questions open on this issue in the forums but no resolutions I can see. Discovery is able to query our Meraki devices via SNMP and s getting a MIB II response. The sysObjectId is from the probe results is: <sysObjectID oid="1.3...
Resolved! Incident Relationship question
We have been creating a lot of dependency maps in hopes of helping us determine impact. One of things we thought we would be able to do would be create an incident against a business service and it would tell us the other related CIs. For example, we...
Resolved! ServiceNow integration with NetApp and Commvault
Please let me know if there are any ways of integrating NetApp and Commvault alerts on to our ServiceNow instance. Kindly share some useful links which would help in completing the task. Is there any blog on ServiceNow where someon...
Why are Admin rights needed for Discovery Credentials?
I have a client that is pushing back on granting the Discovery account administrative rights on certain devices. Can anyone speak to why admin rights are needed, versus a monitor or read-only rights?
Is it possible to Discover a Nutanix AHV Cluster and CVM
Hi All We are pretty new to ServiceNOW and have just started running Discovery We have a number of Nutanix clusters running their native Acropolis hypervisor, does anyone know if there is an Discovery probe? or integration for this OS & hardware, as ...
Resolved! ESX server discovery - serial number populated with 'Refer to PRISM'
Hello, Some of our ESX servers serial number field populated with 'Refer to PRISM' and I was trying to find out the probe parameter that gets the serial number from the VCenter servers but couldn't find anything in the Vcenter related probes. This wo...
Resolved! Nutanix Discovery
Can Prism Central be used for the discovery of Nutanix storage CIs? When I launched Discovery for Prism Central server, the CIM probe did trigger but it threw a"Service unavailable (503)" error. What does it mean?
Resolved! How long does it take to upgrade a mid-server?
How long does it take to upgrade a mid server? Upgrading from Jakarta to Kingston.
Discovering USB Connected devices
I have system that has scanners and printers connected to the system via USB. What is the best approach for this and does anyone have examples of these type of setup with Probes or a Pattern? Thanks in advance
Resolved! Can't authenticate against Graph (Intune) with "Client Credentials" grant type based OAuth 2 Application Registry setup
Hi I am trying to setup an Clien Credential grant flow based "Application Registry" in ServiceNow, targeting an application that I have build in Azure to pull Intune devices. Postman test using the Authorization code grant type Intune uses the Graph...
Resolved! Creating a relationship between a technical service and the CIs that form part of it
I am currently working on Madrid at a customer and we have implemented ITOM Discovery and Event Management. Service mapping is not implemented. What we have been doing is to create technical services to act as collections of CIs using a query and the...
CI available to select but not displaying on incident record
all experts, suggestions please. We have a configuration item in our cmdb_ci table. 1. When I open a new incident and click on search to select CI , I able to select the CI from the list , but the selected CI is not getting displayed on the inc...
How to skip mandatory fields through discovery in Servicenow
Hi All,We running discovery to discover Linux server. When we run the discovery we are getting Error : CMDB Identification Error: Missing required attribute: u_sox_l1We understood that this error is because of mandatory custom fields on target table....
Resolved! We are having Discovery WMI failures following the most recent Microsoft Patches; anyone else experiencing this?
Last weekend the various windows teams were pressed to apply the most recent set of Microsoft "Security Patches" . Looks like we applied KB4512489 and KB4511872. When we run a discovery shazzam finds port 135 (wmi) and 5985 (winrm) open but then spaw...
