Install Discovery plugin is failing, please help

[Steve86]

Hello,

I am getting a failure email when trying to activate the Discovery plugin. Can you help?

Steven,

You recently requested the "Discovery" plugin to be activated on your personal development instance: dev83312. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program.

Regards,
ServiceNow Developer Team

[Aman Kumar S]

I would suggest, go to your instance, in left navigation, type "Plugins", search for Discovery among the list of plugins and install.

This has worked out for me, when installing fails from Developer site.

[Steve86]

It doesn't show up in my developer instance.

[Aman Kumar S]

Oh right only Service mapping can be done from within the instance.

I would suggest try and install again, it sometimes fails due to long time, would suggest to do it in off hours(again there is no science to it, key is to keep trying). 

[Mark Roethof]

Hi there,

Sometimes indeed the plugin installation does fail. Though... in most cases... this is just due to a timeout and actually the plugin did got activated after 1 - 2 hours!
Hundreds of similar questions have been posted the past year+ regarding Discovery, SAM, Event Mgt, etc..

Can you verify again, in the plugin list on your instance?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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