What are data storage limits for an instance

Roger Kunshick · ‎04-12-2021

What is the maximum amount of data storage that a ServiceNow instance can support?

Aman Singh_ · ‎04-12-2021

Sure Roger,

If so, please mark appropriate response as correct so that the question will appear as resolved for others who may have a similar question in the future and we can close this thread.

Thanks,

Aman

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Sukraj Raikhraj · ‎04-12-2021

I think that's a subscription agreement ..on the Navigation pane, try Application Usage Overview.

https://community.servicenow.com/community?id=community_question&sys_id=19010fa5db98dbc01dcaf3231f961944

Kieran Anson · ‎04-12-2021

Hi Roger,

Instances usually have a 4TB size limit with additional storage being purchasable in 1TB chunks. As always speak to your account manager as they'll be able to provide the specifics pertaining to your contract.

Aman Singh_ · ‎04-12-2021

HI,

You would need to contact your ServiceNow Sales Representative for specifics around whether there are limitations for your specific instances. Depending on your contract there may be limitations around total volume of cases.

That being said, there are no general limits to the total size of the database for an instance, specifically. The database will grow to accommodate the volume of records being generated.

Please mark reply as Helpful/Correct, if applicable. Thank

Aman

Roger Kunshick · ‎04-12-2021

Thank you all for your recommendations. I will follow up on them.