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Abandoned to many error :Found duplicate items in the payload (index 5 and 16), using className [cmdb_ci_ip_network] and fields [subnet].

I am troubleshooting this pattern built and it is failing due to payload having duplicate attribute but I seem to not understand whats the error log is saying : Identification CI Errors: Abandoned due to too many errors,Abandoned due to too many erro...

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aakashsharma by Tera Contributor
  • 3011 Views
  • 1 replies
  • 1 helpfuls

Resolved! Ip service, Ip affinity table use

Hi everyone,   Can anyone help me to know what is use of IP affinity table and Ip service table in ServiceNow and how they are connected to each other.   Thanks, Anshu

Setting up ansible spoke on integration hub with an awx server

I am trying to setup the ansible spoke in integraration hub using Oauth2 authorization. However when I try to get an authorization token I get "http error 401 unauthorized" as the returned message.  I followed this documentation, https://docs.service...

john54 by Kilo Explorer
  • 1620 Views
  • 3 replies
  • 0 helpfuls

Out-of-band device discovery questions

I have a few questions regarding out-of-band device (OOBD) discovery.  I have read the document on ServiceNow's site about how to do it, and we have some out-of-band devices (OOBD) discovered which leads me to these questions: 1.  Why does the OOBD l...

Resolved! JEA

Hi,Can we use local admin with JEA for SNOW Discovery?  Does JEA require adminshare ? Please share any reference links or docs available?

Resolved! AS/400 Discovery Patterns

How to import AS/400 Discovery Patterns into Personal Instance and check if we need any other credentials , Access or  Permission? Please provide any service now docs if available. Thanks in advance.

sravani35 by Kilo Contributor
  • 1730 Views
  • 1 replies
  • 0 helpfuls

Failure(s) with available Windows credentials from the instance

@Ashutosh Munot  , @doug.schulze    We have two devices build with 2019 OS and both devices were opened firewall , both are same configuration One device able to discovery and another one isn'tdiscovering properly ( Failure(s) with available Windows ...

sukran by Mega Sage
  • 2179 Views
  • 2 replies
  • 2 helpfuls

Resolved! We would like to avoid discovering end user devices (laptops / desktops) from ServiceNow Discovery as we have SCCM for pulling in information for these devices. Any suggestions?

We would like to avoid discovering end user devices (laptops / desktops) from ServiceNow Discovery as we have SCCM for pulling in information for these devices,  Do you have any best practices around this? Any tips & tricks? Suggestions? Thx,Sanya

Sanya2 by Tera Contributor
  • 2661 Views
  • 4 replies
  • 3 helpfuls

VMware Snapshot activity

Have anyone tried oob snapshot activity to take snapshot for vmware instance ? ServiceNow docs do not have detailed info except the input variables required. I have provided the input variables but response is always timing out as below. 'error="Time...

Bharath40 by Giga Guru
  • 1944 Views
  • 8 replies
  • 1 helpfuls

Resolved! em_event table additional_Info field is returning [object Object]

We are using Rest API via PowerShell (Invoke-RestMethod),In order to insert records in the event [em_event] table with a single call, using the web service API. We successfully inserting events to the em_event table,But the only problem is with the a...

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edwio by Mega Contributor
  • 5488 Views
  • 14 replies
  • 1 helpfuls

Resolved! ArrayUtil - Unique function

Hi, I'm trying to remove duplicates using the arrayUtil function using the below code. But it's not helped to resolve. Can you help me to understand where the issue is? The expected result is to remove the duplicate in x instead it's printing what pr...

ersureshbe by Giga Sage
  • 2602 Views
  • 12 replies
  • 3 helpfuls