Install Discovery plugin is failing, please help

[Steve86]

Hello,

I am getting a failure email when trying to activate the Discovery plugin. Can you help?

Steven,

You recently requested the "Discovery" plugin to be activated on your personal development instance: dev83312. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program.

Regards,
ServiceNow Developer Team

[Aman Kumar S]

I checked in my San diego PDI, apparently discovery and discovery core are not in system plugins, it has to be installed from Developer side.

Although, we have Service mapping in system plugins.

[Steve86]

I tried again, this time selecting Activate Plugin with Sample Data, and it installed. I really didn't want the sample data.

Thanks All!

[Aman Kumar S]

You can remove demo data but it will remove demo data for the whole instance.

[Mark Roethof]

Aman,

Installing Discovery needs to be done through the Developer Site indeed. This is already a few years like this. That's not something new.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

[Aman Kumar S]

Thanks Mark for confirming this.