Installed Mid Server not show in the midserver list

____39 · ‎06-26-2024

Hi all,
I installed new mid server, everything is ok during install process. But the mid server not showing in the ServiceNow instance list. Agent0 log show error: getRecords failed (org.apache.commons.httpclient.HttpException: The host did not accept the connection within timeout of 10000 ms *.service-now.com)
Any help will be appreciated.

2024-06-21T16:48:21.911+0800 WARN  (glide.lock.cleaner) [LockManager:86] Freed stuck JVM lock: OCSPCheck CN: *.service-now.com
2024-06-21T16:48:26.059+0800 WARN  (MIDServer) [OCSPCheck:544] OCSPCheck connection timeout: http://ocsp.entrust.net
2024-06-21T16:48:26.059+0800 WARN  (MIDServer) [HTTPClient:830] org.apache.commons.httpclient.HttpException: The host did not accept the connection within timeout of 10000 ms *.service-now.com
2024-06-21T16:48:26.059+0800 ERROR (MIDServer) [RemoteGlideRecord:918] getRecords failed (org.apache.commons.httpclient.HttpException: The host did not accept the connection within timeout of 10000 ms *.service-now.com)
2024-06-21T16:48:26.059+0800 WARN  (MIDServer) [RetryExecutor:114] MIDRemoteGlideRecord.query failed with error: org.apache.commons.httpclient.HttpException: The host did not accept the connection within timeout of 10000 ms *.service-now.com, retrying in 33 seconds