Integrate Azure with Service Now ITOM Event Management

Dhana1
Tera Contributor

Hi,

 

We need to develop an Azure Integration with ServiceNow for alerting purposes using Event Management.

  • The existing integration with Azure is limited to some platform notifications (scheduled maintenances, or outages). It doesn't support Azure metrics alerts.
  • We will almost surely need to develop a new script to process the Azure metrics notifications into alerts in ServiceNow. 

Can you please guide whether to start extending the existing one or developing a new one for it?

 

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