IoT device Discovery

[Suggy]

Can we discover any IP enabled device - like IoT devices, CCTV etc using ServiceNow Discovery.

[Khalnayak]

Hi there,

yes that is possible. See below thread.

https://community.servicenow.com/community?id=community_question&sys_id=6e8c1093dbb833c82be0a851ca96...

If my answer helped you in any way, please then mark it as helpful/correct.
Kind regards,
Usmaan.

[Steve Moore3]

Hi Usmaan,

I'm getting the below error when accessing the link.  Is there another way to get to this thread?

[Anmol8]

Hi @Suggy 

Answer to your question is No, we can not discover IOT device from SNOW Discovery. But we can populate our CMDB and get details of IOT device by the Cyber Vision Service Graph connectors, provided by CISCO. Also we can use DHCP web services to get details of IOT device.

Refer this link to get more info about attributes and OT devices.

https://www.cisco.com/c/en/us/products/collateral/se/internet-of-things/datasheet-c78-743222.html 

Hope this helps,

Please Mark helpful,

Thanks and Regards

Anmol Saraswat

[AJ-TechTrek]

Hi @Suggy ,

We can not discover the IOT Devices, You need to use the Cyber Vision Service Graph Connector to integrate with ServiceNow.

Thanks

Ajay Sharma