I'm currently working with our Network Engineering team to validate that discovery is capturing all necessary data, but we've noticed we are not able to capture the location of our routers or switches. After talking with the team, they mentioned th...
How much time take to discover 3500 servers in ServiceNow? Weare using just 1 midserver
Hi everyone,I am facing a peculiar issue with Servicemapping. When I provide Service mapping with the entry point and hostname, it starts discovering and the discovery runs indefinitely.after an hour or so, it returns a time out ' Task timout expired...
I have a requirement to associate a vendor to a specific ci record in the CMDB. This requirement is related to a BIA process for Disaster Recovery and having all of the required information together for an asset. Has anyone entered vendors ...
Hello!I want to parse command output and create a new variable for each line.How to mark lines and link it to nesussary variable?
I mistaskenly manually changed the Number field type from String to Reference while OOB configuration is set to String .I did it in a table which extends the Task one. Does anyone know how i can fix it? Thanks
Discovery is finding Internet Information Services (IIS) by looking for a running process called "svchost.exe" with a command line parameter "iissvcs".Unfortunately, we're not finding a lot of IIS instances as the command line parameter is not displa...
Hi,is there any support for retrieving billing information regarding Microsoft CSP (Cloud Services Partner) agreements in Azure?I've managed to connect to our EA and got all billing info from that agreement (all subscriptions).Is it possible to integ...
Im using an excel file in a midserver that is configured, to import into Users table. In Data Sources, I have chosen 'File retrieval method' as 'File' and in the 'FilePath', Im giving it as 'MIDServer_xxxxxx\C:\Users\XXX\Desktop\MidServer_User_Import...
Trying to understand how the "Completeness" works with the Dashboard. We have 5 fields that are mandatory on the base configuration table (cmdb). However some of our classes these fields are not a required item and have a dictionary override on the...
Running Istanbul...Yesterday, when I had several discovery jobs running, I tried to perform another discovery of a single IP address of a Windows computer. This usually takes less than 2 minutes, but it took over an hour to complete. Then I notic...
I am using the SCCM plugin and trying to import the software data which is about 4,300,000 rows. The import times out before the data is done being compiled. Does anyone have any ideas on how to get the import to wait for the MID server for more than...
Hi everybody,I was at a customer site yesterday and they were asking for some additional possibilities when creating reports. Basically what they want is this:- Have reporting admins who can define global reports and change them in any way shape or f...
Hi all,A customer is asking to implement Unix discovery, but is unwilling to use sudo in their environment. They are using a access and identity management tool Powerbroker for Unix. The requirement is to use Powerbroker, instead of Sudo, for Unix di...
What is best practice for ServiceMapping and update sets? Not all things are contained by update sets for ServiceMapping. Can some items be migrated via XML or will that cause more problem? Is recreating Business Service and Entry Point manuall...
