How does discovery find the asset tag on a Windows computer? Is there anything special that I need to add over out-of-box functionality? Where is the Probe, Sensor, or other code that gets this data from the computer and populates the CMDB (so I ...
Hello Community, I have a powershell script that is supposed to remove a specified user from a specified group. The problem that I keep running into is that the workflow activity fails with a the message below... It's telling me that the spec...
The IP for the server is within a scheduled range. I have also tried Discover CI for the specific IP. I have the ECC Queue input results from Shazzam. The input results contain the DNS but no CI is created or updated (CI actually already exists but h...
I am trying to configure the Change Request process to send the calendar invite (change.calendar.integration template) only once the Change Request has been approved (changed to appropriate state), as opposed to the invite being sent as soon as the c...
Over the course of the past month, I have seen an increase in the amount of spam received in our Production ServiceNow instance.Before it was occurring about 5 times per week. Now we receive approximately 20 spam messages per week.Is there any sort o...
I have a need to capture the contents of some files on Linux systems using Discovery probes.I succeeded in using "cat filename" for files which are openly accessible.I now need to capture some files which are secured for root access.I'm trying to u...
Is anyone experiencing issues with Discovery spiking the CPU usage to 100% on a VM?
HelloI am having issues with the Discovery of Ricoh products. What I am looking for is a MIB file for all Ricoh copiers and printers. Ricoh was kind enough to send me a PDF doc and told me to make my own MIB file, as the MIB file they have was confid...
Hi All,I have buit a probe and sensor to a Linux Machine for Discovery purpose for disk space.Command used : "fdisk -l | grep GB | awk '{print $3}' | paste -sd+ - | bc" Sudo : Required.Sometimes for a few machines we get the input from th...
Hello,I had a new developer accidentally delete the oob discovery_admin out of dev/test/prod about a week ago we just caught the error. I was able to recover it in dev, but not the other instances through the deleted records table. so I have the rela...
I have a user that has an associated role with an encryption context. The user then creates a new record and attaches a file to the record and selects "Encrypt". The record is then saved. When the record is opened back up, and the attachment is...
We are trying to execute the script below which creates a file or directory on the target CI:Invoke-Command -ComputerName ${activityInput.targetCI} -Credential $cred -ScriptBlock {Write-Host %%CreateDirectory%%New-Item c:\temp\${activityInput.directo...
So I am currently playing around with the ECC queue to grab an handle the input XML payload in case of an error on an executed Powershell script.I am running into an issue where the XML node "error" appears twice in the result. So it makes grabbing t...
Hi,I have been recently trying to use the orchestration workflow and use the Run Powershell activity to execute some commands via servicenow. I have successfully executed the commands that i desired via mid server. I have noticed that though my resul...
I'm running into an odd issue where increasing the maximum length of a string field has no effect on a table. For example, if I create a field which contains a string with a maximum length of 40, and then increase the limit to 100 after the table is ...