On my production service maps, I have noticed that load balancer status becomes stale if load balancers are not discovered using horizontal discovery. I have noticed that the status of the hardware CI affects which LB Service (from the active or the ...
Hi guys, I would like to get some clarifications regarding the gs.eventQueueScheduled() method used to trigger an event in the future. I am trying to learn exactly how to do this and I am a bit confused. Consider this example: 1. Created a new field ...
Hi All, After going through many threads in the forum on the same topic, I would really need to know which is preferable to use. Scheduled Jobs or Background script ? Pro's of Scheduled job - Scheduler worker, asynchronous, ease to kill/cancel the jo...
Hi all, We have a powershell activity that does a change in the AD user and should pass back to ServiceNow either Pass or Fail. however every time it passes: <results probe_time="3937" result_code="0"> <result execution_time="3625" payload_processing...
Hi,While activating the Identity Provider the error message "Error MessageBefore activating an IdP record, you must Test the connection to the IdP " gets populated.When I click on the Test connection and provide the Microsoft Account, it get directly...
I am having issues with some of the Windows workstations not being able to be discovered in my work's environment. These machines are primarily returning with the "RPC server is unavailable" error, and it occurs most on one of the domains than the ot...
hello folks, i have an requirement where i need to integrate servicenow with cisco ise. i got some information but unable to join the dots. i know we can integrate with Cisco ise by using REST but, my question is where does the information falls iny ...
The Node contains an FQDN, and all data formats/values are consistent in the event payload. The event rule will bind to the desired File System CI record with fallback to the Server CI record, but will sometimes bind to the DNS record instead.. The...
Again, many thanks to John James Andersen for his work on the Jira REST interface.I have made a tremendous amount of progress on it, and have a heavily customized version of my own running for the Service Catalog. However, now the requirement has com...
Hello Team, I am working on a project where I need to discover all the Subnets and get them discovered and added to CMDB. Just wanted to check what all are the steps I need to perform for the successful discovery on all the Subnet targets. Here are t...
Hi, We discovered Server to switch relationships but not from Server to Router (or) Switch to Router relationship. Can you please advise on this request?. Thanks & Regards, Vinil.
Hello Community,What is the best practice to find the IP Ranges for an environment which I doesn't know the ranges ?Case scenario:I have 4 different mid servers and I was provided with CLASS B network addresses.Running IP Addresses schedules I found ...
I want to split fields in a form like : field1 field2 field3 field4 field5 field6 field7 field8 field9 Is it possible ?I have trie...
Hi Everyone! I'm trying to figure out how to run discovery on AWS. Right now, I have an EC2 instance with a MID server on it and another EC2 instance that is just a plain windows 2012 server. Both servers are on the same subnet. The MID server appear...
hi All,I'm a new admin in the SN World (long time HPSM one though) so please bare with me.We have large number of Zebra and Intermec printers in our environment that I have taught Discovery how to identify using their OIDs. It now correctly creates p...
