I have created a variable set "requestor Info". there are 3 variables, i.e., requestor's name, email ID and phone number as variables in it. I want to autopopulate these variables with the logged in user details correspondingly. How can I achieve it?
While adding members to a visual task board, it does not accept UID (user id) of the member (perhaps we need to enter user's full name in order to add). It makes lot difficult to add each and every member by their full name. Is there a way to add mem...
We have found that the Fully qualified domain name (fqdn) on several of our Windows servers is not set correctly after nightly discovery is ran. Our Windows admin is asking which specific command our discovery is using to pull that information so h...
Is there a way to add the Attachment History to the Activity field? We would like a record of all attach/unattach activity for some of our records.
Hi all, I have tried to configure the label (for a field called State, which is an OOTB field) on a project page. The metadata (Hover text, URL link, etc) of all the other fields on the Project page are being stored under the Project [pm_project] tab...
I have successfully been able to create a UI Action that creates a URL with specific parameters that I pass to a catalog item and then will be rerouted to the item. The catalog item opens with no issues and is then populated with the specific paramet...
We are looking to upgrade our production instance from Geneva to Helsinki, but prior to doing so, we have been looking through the Upgrade Monitor and noticed that we have a significant number of Skipped Updates that need to be reviewed. As you ope...
Hi all, I have a strange problem in my ServiceNow instance. When non-ITIL employee users try to look at Request Items they are on the watch list for, they see an error message stating "Security constraints prevent the display of this record". I've ...
Does anybody know how to prevent the creation of these records. We have 1 million + of these records.I have a note from a long time ago that says to disable the 'ports' field in the SNMP - Switching probe. And there is something in the Wiki about...
I have a requirement which states that email are set to Program Manager which projects are associated to custom form (Meeting Review Form). The notification is configured to be sent when the attachment event is triggered. My issues is to dynamically ...
Hello Everyone,I have asked a similar question before but didn't get very far however I now have a better idea of what I need. We have a request that requires an attachment, currently.... the request gets approved and sent to one of our teams who dow...
When I set the maintenance flag on an alert does it suppress new alerts?The documentation seems to say that it only affects the roll-up into the Overview page. Also new, identical, alerts will also have the maintenance flag set if all previous iden...
I am trying to copy a file or directory from a Windows server to my Windows MID server. Using a simple Powershell activity where the credential vault has an account that is a local admin on both servers. Copy-Item -path \\server1\d$\repor...
Sorry for asking this again. Could anybody point me to the documentation of on-call scheduling API that has all available methods and examples? Thanks
How can we dynamically change the current domain session based on company's domain of an incident when a certain condition is met e.g a tick box is ticked.In a domain separated instance, each company has its own domain. We want to change the engineer...