IP Address field is not getting populated in cmdb_ci_vm_instance table during Azure cloud Discovery.

[Piyush Kumar]

HI team,

I have made Azure cloud discovery, discover Virtual machine instances in ServiceNow, I'm facing some issues:

"The IP Address field is not populated in the cmdb_ci_vm_instance table during Azure cloud Discovery".

I have also attached a snapshot for your reference, can anyone please help on this?

Thanks

[SiD2]

Hi @Piyush Kumar 

You need to check the pattern log and debug the pattern to see why it doesn't populate.

[Piyush Kumar]

Hi sid 

I checked the discovery status but the above vm is not showing in device tab . How to debug????

[SiD2]

Hi @Piyush Kumar 

You need to check the log entries in the disco status log to check for an entry of VM pattern and then open log and there you can get the option to debug.

It seems you are new to discovery product, see if you are able to.. else raise a support case with us.