IP address updating - Server Discovery
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09-07-2023 06:34 AM
Hello All
We have a server which has two IP addresses
primary IP address - active
secondary IP address - inactive
So through discovery the secondary IP address is not reachable as it is inactive.
After some time the primary IP will become inactive and secondary IP will be active. In this case, the existing CI records will be updated and the IP address field value will be replaced with secondary IP.
What we need is
Primary IP - to stay on IP address field even it is inactive
Secondary IP - to be populated in new IP field and added as a new record in cmdb_ci_ip_address table.
Any suggestions will be helpful.
Thanks in Advance
-Abdul Musavvir
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2 weeks ago
Hi @AJ_TechTrek Need your advise -
We have IP Switch which is discovered successfully and IP address is 10.1.1.1 and as part of device side they rotate the IP and the current IP is not ping-able from MID Server... and if we do the nslookup to host name then we new IP which is 10.1.1.2.. but CI record still shows OLD IP and Most recent discovery is also latest, so this is creating confusion. Idly, the new IP should have updated in CI IP Address field i.e. 10.1.1.2...
could you please suggest what can be done here.
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