IP VoIP telephone and Configuration Item table

[Gaetano De Mitr]

Hello everyone,

I have to register on CMDB "CISCO 7940" IP VOIP  telephone.

I found the OID to create on ServiceNow platform: http://oidref.com/1.3.6.1.4.1.9.9.439.1.1.1

but, when I create a new record below SNMP System OID, what is the table to be used to record ip voip phones.

I would like to choose "Communication Device" table, but I cannot choose it.

Best regards,

Gaetano

[Andrew Westerv4]

The Product Model category wouldn't change what table it gets put in from Discovery. That is only the Asset Management classification to when it synchronizes to the CMDB.

[Reliable Home P]

VoIP technology is the pre-eminent and exceptional Internet phone services rendered to our customers compared to other available VoIP phone services in the market.

[Alex HUkk]

"Thanks for sharing a solution to the issue. It would be too expensive to ask our provider to solve the issue because they are charging a lot for technical issues in our hardware. We really need a good specialist to work for us, but we still cannot afford it yet. 

[Alex HUkk]

Thanks for sharing a solution to the issue. It would be too expensive to ask our provider to solve the issue because they are charging a lot for technical issues in our hardware. We really need a good specialist to work for us, but we still cannot afford it yet.