ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! IP address flip-flopping

Hello, When some devices have multiple IP address, each time the device is discovered, IP address is changing. I see that by default the property 'glide.discovery.enforce_ip_sync' is TRUE. I dont understand why SerivceNow has made it TRUE as default ...

shank1 by Tera Expert
  • 3937 Views
  • 4 replies
  • 7 helpfuls

Resolved! Mandatory fields for completeness report in CMDB health dashboard

Hi All, I want to understand the functionality of completeness of CMDB health dashboard.When I checked in base configuration table (cmdb) ,there is no mandatory field .Do i need to make fields mandatory in Base configuration table .If yes then which ...

_bhishek by Tera Guru
  • 3407 Views
  • 4 replies
  • 2 helpfuls

Resolved! discovery device history statuses

hi all, we are seeing some of these statuses for the discovery for windows servers from the device history. any known reason for these apart from credentials not authenticating?

find_real_file.png

Receiving JAVASCRIPT_CODE_FAILURE Error

I want to trigger a second copy of the Network Switch pattern from a custom classifier with a view to adding some amendments to this second copy later on.As a starting point I have made a copy of the Network Switch and given it a unique name. I have ...

find_real_file.png
david74 by Kilo Contributor
  • 2022 Views
  • 4 replies
  • 0 helpfuls

Service Mapping - Mapping Application in Citrix

Hi Community  We're currently trying to map an application in our Citrix environment.  We have the Host / Port / Icon Path and URL details for the XenApp or Presentation Server Entry Point. The map we get is below but we're not getting the applicatio...

find_real_file.png
Marvin5 by Tera Expert
  • 2864 Views
  • 4 replies
  • 1 helpfuls

Relation between host name,name and FQDN in CMDB

Hi all, I am having a query related to the name ,Host name ,DNS Domain and FQDN fields of a CI. How these fields are getting discovered and what is the relation between them. I know there are some properties which determine these. As far as i have ob...

Mahak2 by Kilo Guru
  • 6406 Views
  • 5 replies
  • 0 helpfuls

Resolved! SNMP trap for OEM 13c version ?

Looking for out-of-box SNMP trap listener for OEM 13c, i can find event rules/scripts for OEM 12c not for 13c. Any help??

Rajesh155 by Kilo Contributor
  • 1803 Views
  • 5 replies
  • 6 helpfuls