IRE and Web Service

[Gaetano De Mitr]

Hello everyone,

The IRE works Only with a set of data source? 

I'm using a Inbound Web Service to create or update CI into CMDB, and I set discovery_source field with "WS" value.

Do I use IRE API into scripted rest api?

Otherwise,

Do I implement all Logic to create or update CI on CMDB without using Identificativo Rule?

I guess that even the Reconciliation rule Will not work with the Web Service.

Right?

[Ashutosh Munot1]

Hi,

You can still import data into import set table right. That will trigger your ETL spoke.

Thanks,
Ashutosh

[bdubz7]

if you can create a Data Source in SN, then that source can be used in ETL

[Ashutosh Munot1]

Exactly my point.

[cloudyrobert]

Thanks, but as I said in my post, this is an inbound REST web service, not a data source. Are you aware of a way to create a data source record that exposes a REST API for an outside application to consume? I am not initiating the interaction from ServiceNow; I am exposing the web service for the other application to consume.

[Ashutosh Munot1]

HI,

Is this scripted REST? If yes then in that REST you can read the data and insert in that import set table which will do this for you.

Thanks,
Ashutosh