IRE does not mark CIs as duplicate. No de-duplication task is created.

[dimitrios_l]

Here is the case: 

2 CIs belong in the same Class (cmdb_ci_win_server)

Same Name

Same Serial Number and Types

Same MAC Address

Same IP

Identification Rules checked.

Glide properties checked.

Inclusion rules (both Health and IRE) checked.

IRE creates tasks for other classes as normal. What could be the issue here?