Is discovered information encrypted?

Hank Woo
Tera Guru

Hi All,

 

Question about ITOM discovery data and the database of ServiceNow instance.

As a customer requirement, the server's IP, hostname, and mac address should be encrypted when stored in database.
Is there a process to encrypt the discovery when it is stored in the database of the ServiceNow instance?

 

Thanks.

1 ACCEPTED SOLUTION

HIROSHI SATOH
Mega Sage

ServiceNow offers multiple encryption methods to enhance the security of your database.

  • Field-level encryption: Encrypts specific fields to protect sensitive data.
  • Table-level encryption: Encrypts entire tables for broader data protection.
  • System-wide encryption: Encrypts the entire ServiceNow system for the highest level of security.

 

It appears that there have been changes since the Washington release, so please refer to the documentation.

https://docs.servicenow.com/ja-JP/bundle/washingtondc-platform-security/page/administer/encryption-d... 

 

 

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2 REPLIES 2

HIROSHI SATOH
Mega Sage

ServiceNow offers multiple encryption methods to enhance the security of your database.

  • Field-level encryption: Encrypts specific fields to protect sensitive data.
  • Table-level encryption: Encrypts entire tables for broader data protection.
  • System-wide encryption: Encrypts the entire ServiceNow system for the highest level of security.

 

It appears that there have been changes since the Washington release, so please refer to the documentation.

https://docs.servicenow.com/ja-JP/bundle/washingtondc-platform-security/page/administer/encryption-d... 

 

 

Great solution.

Thanks a lot.