Is Discovery Tool supposed to create hardware models or "product models"?

[bjmcdonald]

Is Discovery Tool supposed to create hardware models or "product models" when it discovers a new item that is not set up as a hardware model?

Seems that both our bulk load processes and discovery processes create "product models" - and do not associate the model category and such when it runs and doesn't find a match.   Can someone explain how this SHOULD work - and maybe point me to some recommended governance on models / model management, please?

[Chuck Tomasi]

bsweetser - any input on this topic?

[cyked]

Hi BJ, is this ALL "hardware" you are discovering, only certain protocols (SNMP only and works ok for SSH for example), class of device (servers vs network gear) and so on?

[bjmcdonald]

Drew, yes, my question was concerning hardware devices and glad you asked that next question about the models - we are having same issue.  

[Pravin17]

Hi BJ, 

We are also facing the similar issue in our instance. Could you please confirm what fix or workaround you applied for this issue?

issue - discovery process creates "product models" and it doesn't update / identify the correct model category - so the CI / Assets are not created properly. 

Regards,

Pravin

[Zoro]

When you say "product models" do you mean hardware models?  Assets is supposed to use hardware models. (cmdb_hardware_product_model.list). In our system we had duplicate models that was a pain to clean up.  One record was a product model and one was a hardware model.  Hope this helps.