Checking Event rule execution history
Is there any way we can check which event rules are responsible for generating an alert other than looking into the processing notes of each event? Can we track event rule executions from the alerts table?
Forum Posts
Why do we need write permission(on Intune) for setting up the Service Graph connector for Microsoft Intune
Hello, We are using Service Graph connector for Microsoft Intune to pull data from the Microsoft Intune application into your ServiceNow instance. We are following the document to setup the connection and load the data. Before we start setting up t...
Execute SQL Statement on Oracle DB Server(JDBC ACTIVITY)
Hi i have configured test jdbc connections to execute the sql statement on the oracle db server and to capture the output 1) In the jdbc connection for the fields *Host:- given the IP of the db server and credentials are validated. 2)coming to custo...
Resolved! Parse file in Pattern Designer, strange issues - help
I'm trying to read the output from a file created from Horizontal Discovery on Oracle Catalogs. I have a script that's creating a temporary file on the host. The file contains two rows. The file can look like this: HOST_NAME#DB_NAME#INSTANCE_NAME#DB_...
vCenter simulator
Hello, VMware has vCenter simulator named 'vcsim'. https://blogs.vmware.com/code/feed-items/record-and-replay-vsphere-inventory-using-govc-and-vcsim/ Has anyone been able to discovery vcsim as a vCenter?If you think it is unable, what is the reason? ...
How to get all CIs correlated to Business Application?
Hi, which is the best practice to get all CIs correlated to Business Applications in CMDB? I don't need to know the list of CI related to Business Services, but the list of CI related to each single Business Application. Thanks & Regards, Giovanni
Resolved! How to re-use entry points in separate service maps.
We have recently begun converting our business services to mapped application services and building out the maps for the applications. I've run into an issue where an application has separate business services (finance/supply chain) so they utilize t...
CyberArk integration Licenses
Hello,We are integrating ServiceNow with CyberArk as an external credential storage and got an question from the customer for which I am having trouble find info in the docs.1. What kind of License the integration will consume from CyberArk side?2. W...
Manual Service mapping
Hi, I know that I can map the service using manual endpoint but in this case I'll be able to do it one at a time. I wanted to like upload excel sheet and do the same manual map for multiple services. What I tried was I checked in what all tables entr...
what is the purpose of Recompute CI attribute in reconciliation section in ci class manger and why we used the recompute?
what is the purpose of Recompute CI attribute in reconciliation section in ci class manger and why we used the recompute can anyone explain in docs not getting exact meaning?
How to get the hostname for Azure VM instances (cmdb_ci_vm_instance) through discovery
Hi Everyone. We have a discovery set up in our instance for Azure resources. We are using OOB solution and getting the Cis discovered. Now for some integration purpose we need the hostname of Azure VM instances. Can someone tell me which step I shoul...
Resolved! I want to use IRE with ImportSet
Hi All, I am populating CI using import set table I want to check if record is already present and update the record I enabled 'coalesce' it was good but I need to achieve this functionality using IRE so I used below script https://docs.servicenow.co...
Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Lightweight identification for Oracle DB, error:
Hi, i am facing issue when discovering Oracle DB on Unix pattern issue as below Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Lightweight identification for Oracle DB, error: Match step predic...
Exclude IP List from being scanned during Discovery Schedule
Is there a way to exclude 20+ IP's from being scanned during Discovery other than adding in the "discovery_range_item_exclude" table. We have many discovery schedules and its a tedious process to enter all the 20 IP's in the exclusion list every ti...
How to exclude VCenter from creating stale CIs?
When a vCenter CI, such as a virtual machine, is removed, the ServiceNow instance marks it as "stale" in the CMDB, using either of these procedures: When Discovery runs, it creates an audit record in the Components installed with CMDB Health table fo...
