Hello All, I have below requirements: When a discovered CI is Retired all components that were discovered on the CI should automatically be retired with the CI is Retired. Any way to develop something that will look at all CIs and if parent CI is any...
Hello everyone, We have a requirement to get SFP(Small Form FactorPluggable ) and PSU (Power Supply Units) associated with IP Switches. Can you please guide me on which OOB cmdb tables I can utilize to enter the information associated with SFP's and...
Hi All, We've encounter thousands of error with message Failed Exploring Ci Pattern,Pattern name : GlassFish Server. Then upon checking Pattern Log this is what we get. How can we solve this issue ?. Thank you.
Hello, We are trying to add VCenter credentials for Discovery. We have VMware credentials already set up, how to add/extend credentials for Vcenter?
Hello, Since ServiceNow stopped horizontal discovery for azure (recommends not using horizontal discovery). We aren't able to discovery everything azure has. We now need to discovery Azure Application Security Groups and map them to there res...
Should I follow such a Flow Step to communicate between MID Servers using the Flow Designer Action in SSH step? What I want to achieve is when MID Server A is in the Up state and MID Server B is in the Down state, MID Server A passes an SSH command (...
Hello Everyone, We are integrating Beyond trust with ServiceNow, to save passwords for Discovery. We have installed BeyondTrust Privileged Identity External storage for Discovery integration plugin. We have also installed external credential storage...
I am trying to test Event Push through the JSON API through a MID Server on my Personal Developer Instance. This is what is specified in the documentation (Configure the MID Web Server extension (servicenow.com) Enable the MID Web Server [com.snc.sa....
Hi Friends, I am trying to discover a network VPN devices, but its giving the below error Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: discovery, error: Match step predicate is not matched....
I found a discussion regarding inactive users being shown on a catalog item. --> Reference field not showing inactive users for our asset team I'd like to show the inactive users on the catalog item (Offboard a user) and all subsequent tasks. The di...
I have been tasked to discover who deactivated a couple of user accounts in the User Table. I have used several customized searches in the All module under the System Log application to no avail.
Hello Everyone, We are having many devices being classified as unclassed hardware, so looking for the reason for it being unclassed hardware and what would help it to classify them to be their respective class devices. Any information on it would be ...
Hi All, I wanted to integrate the SolarWinds with ServiceNow for populating the CMDB with particular CIs such as Network, Servers and EUC devices. I wanted to use rest API for this integration but not sure how to proceed as I am new for this integrat...
Hi Experts! Need your assistance I have created a custom pattern for the Nasuni Appliances, which are discovered via SNMP Credentials & the records are populated in the Storage Server Class. I am using the SNMP Classifier and the custom pattern is ...
Hi, If any CI is under Change request (affected CI section) then related alerts should be marked as Maintenance but this is not working as expected. Job: Event Management - Maintenance Calculato is running every minute. Ideally if any CI under mainte...
