Service Mapping for Citrix Based Applications
I am not able to get an entry point for a citrix based application. Please advise.
Forum Posts
Resolved! Application Service and relation to Windows Server / VM Ware Instance
Hi folks, I guess a very basic question, but due to the large amount of documents I somehow not able to find a useful hint. We want to model Business Applications / Application Services and relate them to the Infrastructure. The customers runs 95% of...
Resolved! Service Graph Connector for Microsoft Intune - SG-Intune Create Scheduled Import Error
Hello All,I've been going through the Service Graph Microsoft Intune setup without issue until now. When i test the new connection I can successfully connect and load 20 items... I'm not sure whats going on with the "Create Data sources and schedul...
BMC Helix Discovery Vs ServiceNow Discovery
Can anyone provide some inputs on the differences between BMC helix discovery and ServiceNow discovery.
Oracle DB instances not getting discovered on Solaris Server
Hello All, My Oracle DB instances that are running on a Solaris Server are not getting discovered. There is no OOB pattern for discovering the Oracle DB instances on the Solaris Server. Can anyone please provide a suggestion on how I can discover the...
How to debug Cloud Resource Type Pattern?
When We are trying to debug the Cloud Resource type pattern we are getting error "Cloud Resource patterns must have inputs. Please define input parameters or run from an execution". We have provided all the required input parameters still getting...
Install Discovery plugin is failing, please help
Hello, I am getting a failure email when trying to activate the Discovery plugin. Can you help? Steven, You recently requested the "Discovery" plugin to be activated on your personal development instance: dev83312. Unfortunately the plugin was not ac...
Resolved! What are data storage limits for an instance
What is the maximum amount of data storage that a ServiceNow instance can support?
Resolved! [Service Mapping] The difference of each types of entry point
Hi, I am new to Servicenow and Discover Service Mapping. I want to know if there is difference between entry points of "Discoverable by Service Mapping" and "Manually created". I understand that the purpose of the entry point is only to tie the appli...
Issue in discovery of DB2 instances on AIX server
Hello everyone, There is one pattern "DB2 On Linux". This same pattern runs for the AIX server to discover DB2 instances, but it is not working. Almost all the commands are failing on the AIX server related to this, still ServiceNow documentation sug...
Resolved! ServiceNow Discovery - MID Server RPC calls port 1024 and up and firewall blocking
When it comes to Discovery, I understand that the MID Server initiates a connection on port 135 and randomly pics a port in that range to communicate on - Has anyone ever had a situation to where they had to work around that requirement due to securi...
Resolved! How to add 5 Business days?
How to add 5 business days using flow designer? It should auto populate the next contact date once I run test. Please help me. Thank you!
Oracle Database Discovery on Linux hosts and specific command requirements
Hello, i want to discover oracle databases for our CMDB following this document: https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/c_OracleDatabaseDiscovery.html I tested the discovery as root user an...
Resolved! Scheduled Job Condition - First Monday of Every Month
I have a number of tasks that I am looking to assign to IT members using scheduled jobs in Service Now. I would like to create a monthly schedule that will run on the first Monday of every month as most do not work on weekends. Has anybody had su...
Resolved! Payload Processing errors in Discovery log
Hello, I'm reasonably new to ServiceNow altogether and am playing catch-up on our Discovery progress. Apologies beforehand for any redundancies or obvious questions. We have several assets where Discovery seems to run smoothly until a "Payload Proc...
